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Reviews, get directions and contact details for Officeworks Coburg

Officeworks Coburg

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.

Address: 64/96 Gaffney St, Coburg VIC 3058, Australia
Phone: (03) 9353 5400
State: Victoria
Zip Code: 3058


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM


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Reviews
Staff on the printing section are not adequately trained and resulted in me having to come back three times for a simple print job.nnThey couldn’t print my order while I was there, and then requested that I come back in. After coming back in, they presented me with a booklet half the pages I requested. It had turned out their staff incorrectly read their own print order that had been written the night before and did not sense-check or verify the finished printing.nnHaving to come back in three times and after having to wait a total of 2 hours in store is deplorable. Be honest with your customers and compensate them when you cause them inconvenience. Very disappointing as this is one of the only parts of the store where actual staff are involved in providing a service.
Rule of thumb: When you see a lot of young staff, run! These kids are incompetent, rude, lazy, ruthless and can't focus longer than 4 sec. This store seems to have a cultural issue and cares more about turnover than building long lasting relationships with its customers.
My tricky, mysterious android phone doesn't like the equally annoying QR code..which is required before you can start printing photos from phone....all of this was solved by Maddie. Maddie analyzed the problem and was professional in the way she taught me how to print. Officeworks is fortunate to have Maddie on their team. So impressed. Five stars and more.
Fri 7.45pm, placed photo print order online. Phoned to ask if I could collect before shop closes at 9pm. Got a 'yes, sure!' from friendly, efficient Polly. Great service, thank you!
I regret paying officeworks any money. I picked up some online prints from here but the service was rude and unprofessional. After waiting a short time for the attendant to finish bitching about their late colleague, the unpleasant girl didn’t even give a hello, just a snappy “Yes?!” and then only abruptly two word questions from there. She eventually finds and hands me the prints and paused expecting a thank you which she didn’t get or deserve. If you feel like I’m overplaying, just go in and experience it first hand.nnPrint quality wise; the colours are muted and dull with a slight blur from high quality files that are crisp on a colour calibrated monitor. I should have known that you get what you pay at this price. Go to a local store and spend slightly more for better quality and far better service.
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