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Oaks Oasis Resort

  1. Caloundra
  2. Caloundra Lodging

Reviews, get directions and contact details for Oaks Oasis Resort

Oaks Oasis Resort
Address: 2 North St, Caloundra QLD 4551, Australia
Phone: 1300 031 963
State: Queensland
City: Caloundra
Zip Code: 4551


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info

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Reviews
We stayed here for one night because our original accommodation was not what we thought it was. We stayed in a newly refurbished room it was really nice, it was clean and it got us out of a bind while we found new accommodation. The food was a bit ordinary. The kids had a burger and the meat was out of a packet. They didn’t eat it. The facilities were great for kids. We asked for a late check out as we didn’t check in until approx 6.00pm and they were really accommodating. We would stay here again.
Had a lovely time staying at Oaks with my family, on what was my first trip to Caloundra.nIn terms of the positives, there were many! The location is superb, with close proximity to shops and essential services. The resort feels like a tropical paradise, with great scenery, pool and water park. Buffet breakfast was also included, which was a great addition. The staff in both reception and the restaurant/bar were friendly and helpful.nnHowever, I do have some constructive feedback I'd like to pass on, mainly regarding our room, Villa 26. Whilst the room was decent overall the beds were very comfortable, there were a few issues I'd like to pass on to the maintenance team. The touch panel for the kitchen lights near the hotplates were faulty, with the plastic cover sticking out. The lock on the bedroom door with the 2 single beds was broken, and the front entrance door was hard to open and shut, because it got quite stuck. A fresh coat of paint would be good too, as there were some marks across the walls in the room.nnOverall, however, this was a great place to stay at, with many great things going for it! With a fresh coat of paint to the rooms and fixing of the aforementioned issues, Oasis is hard to beat.
Had a great time at the Oaks recently. Great location and nice facilities, definitely better suited for the younger kids. I found the pricing a little expensive at the restaurant but have to say the food was really good, especially the caesar. Staff were great and friendly too. Overall great experience.
Fantastic for families with kids.nGreat location close to shops, beaches etc.nRoom was a little dated but nice and clean. I thought it was a bit cheeky putting a surcharge on food and drinks for the public holiday when the rooms were already at peak rates.nOverall quite good.
Disappointing Stay – Not Up to Usual Oaks StandardsnnI’ve stayed at several Oaks Hotels & Resorts over the past few years, and I’ve always had a pleasant experience, which is why I chose to stay with them again. However, this recent visit was unfortunately not up to the standard I’ve come to expect from the Oaks brand.nnI was traveling with my parents and had booked three rooms for our stay. The check-in process was smooth, and I would like to acknowledge the front desk staff who were polite, courteous, and very helpful. Their professionalism was one of the few positives during our stay.nnHowever, things started to go downhill the moment we entered the building. There was an unpleasant and unusual smell throughout the hallway, which continued into the guest rooms. This immediately set a negative tone for the stay.nnUpon entering my room, I noticed the same unpleasant odor lingered inside. Hoping to settle in and freshen up, I was disappointed to find that several amenities were not functioning properly. The guest room phone was completely non-functional, which made it extremely difficult to contact the front desk or request assistance. More frustratingly, the Wi-Fi in the room was also not working, which was very inconvenient given we were trying to stay connected and plan activities during our trip.nnTo add to the list of issues, the mini-fridge in the room was out of order. This was particularly concerning as we had some perishable items that needed refrigeration, and it was a basic expectation from a hotel of this category to provide working appliances in the room.nnOverall, this experience was far from what I expected based on my previous stays at Oaks properties. It was especially disappointing as I was traveling with my parents and wanted them to have a comfortable and stress-free experience.nnI sincerely hope the management takes these matters seriously and conducts a thorough review of their facilities and room maintenance procedures. Regular quality checks and better communication between departments could go a long way in improving guest satisfaction.
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