Northern Business Consultants

Reviews, get directions and contact details for Northern Business Consultants

Address: 605 Zillmere Rd, Aspley QLD 4034, Australia

Phone: (07) 3862 8777

Website

State: Queensland

Zip Code: 4034

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 12:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

Wow. It was just before close on Thursday night and I rang to ask if an email could be sent to a finance company to verify I am a Director of my company and asked if they could ring the finance company to confirm the wording. This all happened in a matter of minutes and I received a confirmation email. It was so impressive that when I received the approval from the finance company they even made mention of how good the service was. Thanks again Joe and to all the staff for setting the bench mark so high that other companies can only look up and dream of being this good.

 9 years ago (03-05-2017)

Since moving the management of my personal and business finance management to NBC many years ago I feel very comfortable that I am heading in the right direction. It took a while to turn the business around, but now that we are heading in the right direction, I feel a lot more comfortable facing Tony during my quarterly review meetings. The NBC support staff are awesome in handling my questions and coming up with solutions. As we approach the EOFY, thank you for helping me to meet all of my financial targets this year.

 10 years ago (10-06-2016)

After having been with Bill Lawson for 8 years , when he transferred our business to NBC on his retirement, we looked forward to having the same kind of personal service we'd received from him. Unfortunately, it was not to be and in less than a few months,  it's been very apparent that their preferred method of communication is electronic. There's a total reluctance to actually talk to you and explain why they want to do something and if you decline to do it, they don't like it. We received a bill from them for allegedly checking and stating the ASIC Portal statement was correct yet it wasn't as our registered office was at a different address. When we queried it, they couldn't understand why we didn't want to pay it when it wasn't right. They then sent us an electronic request to change our company registered office to theirs which we declined to do. Today, out of the blue, we received a piss-off-we-don't-want-your-business letter signed by one of the directors with whom we've had no prior communication. There was not even a phone call to ask what could we do better?
Strangely, on their website, there's an article by Tanya  that states "Verbal and written communication skills also have a large impact on the quality of customer relationship" yet this company clearly doesn't practice what it preaches. If you're looking for an accountant that'll treat you like a person rather than just some email address, forget about using this company. Despite what others have said,  we've found they have a disgusting way of treating their clients. 
I wanted to give them zero stars but been forced to give one.

 10 years ago (14-07-2016)

We have been clients for over 10 years and have been happy. Always happy to answer questions. They helped us move over to Xero in 2012 and it was a seamless process. Would highly recommend for any business

 10 years ago (03-06-2016)

All the staff at NBC are so accommodating, knowledgeable and always happy to assist with any financial inquiry. All the staff are very friendly and helpful. We have been clients of NBC for the past 7 years and we have always felt that our financial security has been their top priority. thanks NBC

 10 years ago (12-05-2016)

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Northern Business Consultants

Reviews, get directions and contact details for Northern Business Consultants

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