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Reviews, get directions and contact details for Network Educational Australia

Network Educational Australia

About

Educational Supplier specialising in Early Childhood, Primary, Secondary and Higher Educational Resources. Based on the Gold Coast open to the public

Story

Network Educational Australia is a privately-owned family business headquartered on the Gold Coast, Queensland. The directors are Robert and Robyn Watts who have been publishing, distributing and servicing educational needs since 1987.

Network Educational Australia (NEA) services schools, TAFEs, universities and other organisations in the region via sales reps and in other areas with agents, website orders and promotional information. If you are an International School in Asia, the Middle East or South America - we can certainly help with your needs for English language books and digital content.

Since 1983, Network Educational Australia (ABN: 76 930 312 971; GITC: Q2616, ISO9001:2008 certification SAI Global QEC 20912) has been supplying schools, colleges, libraries and institutions with educational materials - both print and digital content. We do this via our sales representatives, Scottsdale Drive Bookshop and the The Student's Bookshop at the Gold Coast TAFE Ashmore Campus, catalogues and webstore.

We have over 6 speciality Buying Guides that are sent to all schools and educators in Australia and New Zealand as well as to International Schools throughout the world. We ship nationally and internationally daily! And finally, our new website is designed for receipt of the latest publications from educational publishers and provides a continual update of new releases as these are published. You can order online via your account details and we will ship to your school or organisation. You will find our postage and discount pricing very competitive and much quicker and cheaper than ordering from overseas suppliers.

We are very proud of our staff and our reputation for relentless commitment to our customers in an ever-changing world. Contact us for any of your requirements and suggestions - we would love to hear from you!

Address: 4/498 Scottsdale Dr, Varsity Lakes QLD 4227, Australia
Phone: (07) 5568 0288
ua.moc.de-krowten@amme
State: Queensland
City: Varsity Lakes
Zip Code: 4227


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Bernie Biss, I totally concur with your bad experience, further, they list books that are no longer in publication and accept your payment regardless. The Rob character hides behind his staff, making them apologise on his behalf. I dealt with him on my order throughout the post-sale process. My final call to him, I expressed my dissatisfaction asking him why the experience was so bad, all I want is regular updates and the truth after being mislead in email exchanges 'Yes it will be available from the publishers next week'. If I had not called and spoke to his staff on earlier occasions, I would be still waiting. He hung up on me on my final call, I also noticed that a refund came through straight after that. It looks like they know how to deal with unhappy customers, as I think they have a high volume of unhappy customer that have been mislead. Further, I think they just accept everyone's money and earn interest off the funds sitting in their account for books that are no longer available and refund only when someone asks for an update. I think ASIC needs to take a look at this.
8 years ago (09-11-2017)
Falsely advertising book as High Interest Low Level readers when the publishers describe them for 'the whole school' or 'fluent readers'. Packaging extremely poor- with most books not having a sheet explaining their level- meaning you have to wade through publisher information from a variety of sources yourself. Filling of the order was very careless-for example, ordered 8 titles of one book- 6 arrived and another 2 completely random titles were packaged with these Owner, Rob Watts, resented any criticism, constantly made excuses and continued to be in denial about the issues with this book order worth over $3000. He was very unpleasant to deal with and kept repeating ' I don't understand the problem'. DON"T waste your precious time and money buying any educational resources from this sub-standard company. ZERO stars for this review- forced to colour a start to post it!
9 years ago (03-11-2016)
Best service; they are fast, dedicated and friendly.
11 years ago (05-12-2014)
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