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MyHouse Homewares Castle Hill

  1. Castle Hill
  2. Castle Hill Home Goods Store

Reviews, get directions and contact details for MyHouse Homewares Castle Hill

MyHouse Homewares Castle Hill
"MyHouse is one of Australia's most loved bedding and homewares destinations for over 60 years. Our aim is provide timeless styles and collections for bed linen, bath towels, home decor and much more. Whether you're moving into your new home or updating your style, visit a MyHouse near you today."
Address: Shop 246, Castle Towers Shopping Centre, 6-14 Old Castle Hill Rd, Castle Hill NSW 2154, Australia
Phone: (02) 8850 5559
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I received worst kind of customer service EVER!! I explained that I bought the electric blanket three month ago and stoped working. The shop staff was repeatedly saying “You’ve been using it for three month!” and she didn’t replace it even though she knew it was 12 month warranty!! Unbelievably rude attitude and it’s no way near “customer service” but it was like I was talking to a difficult neighbor. They ‘re normally friendly and helpful but this particular lady was unbelievable.
Oh I Love this shop , the products are amazing and now with Neil’ Whittaker’s range you really can’t go wrong . The staff are just brilliant and so professional it is a pleasure to be a customer !
Bad customer service. Was going to purchase either x1 or x2 dinner sets, 1 was a display one on sale so was wanting to make sure that all pieces were in the box and ok or I would have got 2 of the other one. Was waiting 2nd in line and a guy staff member knew I was there and waiting for at least 5 mins, wouldn't help me and then as soon as another lady walked into the store he went to help her straight away. Are people are way too judgemental, I get this a few times in different shops.
Worst customer service EVER!!!!!!! The lady was very rude and snobby, she acted like serving us was such an inconvenience, when all she did was point out some bed sheets and say "thats all we've got". She made rude remarks like "If you want to put your head where everyones touched it and put their heads on it, then sure" sarcastically when we asked if we could lay our heads on a pillow to try it out. When she could have just politely suggested it wouldn't be very clean. Acted very impatient when we were trying to decide whether to get it or not, and naggingly asked us what we had decided. This caused us to make a rushed decision and buy the things we looked at. After realising we didn't want them, we called and asked if we could return them and they said there are no returns and exchanges are only allowed within 14 days, which the lady who served us didn't even explain to us. We received the same blatant rudeness on the phone and will NEVER go to this store again!
Bad customer experience. They should learn how to talk to their customers.
Had worse customer service experience at My House last Monday! what a bad attitude they have and very snobby...left the shop straight away after this elderly lady says to me "oh in Australia we only have this". How rude and disrespectful! WHAT A SHAME MY HOUSE! Never go back again and will NEVER recommend to anyone! and no one like their beautiful day off being ruined!
Extremely rude and unfriendly customer service.
Maree the manager of castle towers store is nothing short of sensational help. Knows her stuff and nothing is a bother. Thankyou Maree, your a diamond
Love to come into. the shop and browse around the ladies are really lovely it’s a pleasure to be served by them
Worse customer service. The Indian lady had bad attitude and was very snobby.
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