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Myer Townsville

  1. Aitkenvale
  2. Aitkenvale Department Store
  3. Townsville Department Store
  4. Townsville Store
  5. Aitkenvale Store

Reviews, get directions and contact details for Myer Townsville

Myer Townsville

Story

Myer is Australia's largest department store group and offers the very latest in womens, mens & childrens fashion & clothing, as well as cosmetics, toys, homewares, electricals, appliances & more.



"Myer operates 59 department stores across Australia, and with our team members, we are committed to being Australia's favourite department store. Our merchandise offer includes core product categories: Womenswear, Menswear, Childrenswear, Beauty, Homewares, Electrical Goods, Toys and General Merchandise.Instore services include Makeup Application, Benefit BrowBar, Facials & Skin Treatments, Myer Gift Registry, plus we offer Click & Collect.By joining our loyalty program, MYER one, Members earn Credits on purchases at Myer that convert into Reward Cards on a quarterly basis. For every $1,000 spent at Myer, Members receive a $20 Reward Card. Earn MYER one Credits at MYER one affiliates and on purchases made with the Myer Credit Card."
Address: 310 Ross River Rd, Aitkenvale QLD 4814, Australia
Phone: (07) 3088 3358
State: Queensland
City: Aitkenvale
Zip Code: 4814


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Big shout out to Amelia from the Ralph Lauren department! She was very helpful in advising me what shirt to purchase and informed me about the return policy. She was very polite and had great customer service skills. She also made the effort to find my details from my Myer one account and let me know that I had forgotten one of my belongings at the front counter! Thank you so much Amelia!
I visited Myer at Townsville Stockland today intending to purchase Polo Ralph Lauren clothing.Unfortunately, 5he experience was a disaster. The Staff member on duty was pleasant and polite but lacked training and product knowledge, which was evident throughout the interaction. To make matters worse , the store had a very limited stock — or in some cases , no stock at all — of the items I was looking for . As a regular customer of Ralph Lauren stores in Sydney , I can confidently say this was the worst Ralph Lauren shopping experience I’ve encountered anywhere in Australia. I left the store disappointed and empty handednI hope management addresses these issues by providing adequate training for their staff and improving the inventory of this premium brand
Nice place to shop. Staff could be a little happier and smile a bit. Some staff are very nice like Kerri at the hub desk! Found everything I needed and wanted at a great price so very happy! Highly recommend!
I wish to thank Christina who served me today in the Stockland Townsville Myer Store perfume department. She gives awesome customer service so helpful very well groomed pleasant and lovely. She helped me with Lancome and gift wrapped beautifully it was a pleasure to be served by her. Thanks Christina.
I have been a very loyal customer with Myers in Townsville since they first opened in 2012.nYesterday would have to be the worst nightmare, I have ever experienced with your menswear department. We tried to exchange a pair of shorts to a bigger size, and return two shirts for another shirt, then pay the difference. Having previously worked in retail for many years, I would think this was an easy task. Your staff tried telling us, that you have new systems in place, but no one knows how to use the new system, except for purchases. We were then told by another staff member, they don’t work in that department, so they didn’t know how to do the exchange. I questioned her and said, I have previously selected items from one department, and paid in another department on many occasions. We were then told we need to put the credit back on the original card, which would take several days to go back on the card. We explained that the items were birthday presents, so we didn’t have the original cards. We also noticed that they were bought at full price, but were told they didn’t know how to change in the system, cause now Tommy Hilfiger is on sale. We then had the lady from Ralph Lauren counter, come over and take the tag off the shirt, we were trying to buy, not help us, just wanted the tag. She then asked us to fill out a form with our details for 15% off. I questioned if we could use with our Ralph polo shirt purchase. She told us no, cause apparently our details take a week to upload in the system. 40 mins later, a staff member finds an acting manger to come over and do a simple size exchange and purchase. But then she tells us she needs to put $6.95 back on our card cause she can’t work out how to take the additional money off our purchase. I explain my frustration and again we are told it’s the new system’s fault, and no one knows how to use it. I am pretty sure every single department, uses the same system. If it’s a new system, then why aren’t you taking the time to train your staff. That would have to be one of the most appalling experiences I have ever had with Myers. Do better.
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