Modern Furniture

Reviews, get directions and contact details for Modern Furniture

Address: 352 Boundary Rd, Dingley Village VIC 3172, Australia

Phone: 1300 557 679

Website

State: Victoria

City: Dingley Village

Zip Code: 3172

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews

I just want to say I LOVE my new dining table set!! Had family friends over for dinner and they kept talking about how nicely it complimented the rest of the room. The staff were awesome to deal with when trying to choose what I wanted I felt they really made an effort to understand what I wanted! So just want to say thank you so much I have already recommended to all of my friends. 😁

 9 years ago (27-01-2018)

Great store with good quality furniture. Staff were very friendly and happy to help with my purchase. Good pricing also. Highly recommend :)

 9 years ago (27-01-2018)

i bought dinning table from modern furniture. very pleased with quality and the excellent customer service provided by the friendly staff. highly recommended.

 9 years ago (27-01-2018)

Love the furniture in this store! Staff were really friendly and store is clean and well presented. Can’t wait to get some new pieces for my home.

 9 years ago (27-01-2018)

Hmmmm, buyer beware. Products look good however the quality is not there. The laminate has started lifting on a product I purchased within a week of buying it. Customer service is not great and they do little to address the problem. 

Delivery is in an open top truck with only a driver, so for your sake I do hope you are strong as you are expected to lift your purchase into your  house and I do hope it does not rain as your purchase may be swimming in the back of the truck on its way to you. 

You may find what you want here, save a dollar or two initially however I fear as a customer it will cost me more in the long run.

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The response by the owners of this store is rubbish. There was no budget set rather I was looking for a dinning set that was available and in stock. The product that was advertised via their online marketing had a wait period of several weeks. The only Scandi product that was available on the day was floor stock. 

With respect to delivery the overall purchase was negotiated and delivery was provided free with my $3000 order. There was no discussion about options for extra person or a box truck delivery. Who delivers furniture on the back of an open flat bed truck on a rainy day!

With respect to the product the glue has lifted on the seam making the issue a manufacturing issue. As I was so busy drying the table I did not have the time to inspect the laminate seam and it did not become obvious till I sat down and ate food and noticed the problem.

I have now down graded my review to 1 star, as evident customer service after purchase is lacking.

I wish any future customers the best of luck.

 9 years ago (16-01-2018)

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Reviews, get directions and contact details for Modern Furniture

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