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Mitcham Private Hospital

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  2. Mitcham Hospital
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Reviews, get directions and contact details for Mitcham Private Hospital

Mitcham Private Hospital

About

Mitcham Private Hospital is a 124 bed hospital in Melbourne's outer east specialising in a variety of surgical, maternity & mental health services.

Address: 27 Doncaster E Rd, Mitcham VIC 3132, Australia
Phone: (03) 9210 3222
State: Victoria
City: Mitcham
Zip Code: 3132


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I cannot recommend the Early Parenting Unit enough. I have been on four separate occasions, most recently with my third-born. The nurses are so supportive, understanding and non-judgmental. While they have a proven method and loads of experience they also listen to you and will meet you where you are at so as to move at a pace you're more comfortable with. I've never had to wait longer than a couple of weeks which can still seem like a lifetime when you're so sleep deprived and admission has always been a breeze. They take on all of the settling on the first day and night to allow mum some rest and then offer hands on support up until you're discharged. Highly recommend.
We had an amazing experience at the Early Parenting Centre at Mitcham Private Hospital in July. The nurses and doctors were so supportive and caring, special thanks to Margot, Allison, Shelly and others whose names I’m sorry I’ve forgotten. By day two, my daughter was already sleeping through the night, which felt unimaginable!nnUntil today, she still sleeps really well on her own, even through teething and bouts of cold and flu. We also met other mums and their babies, and it felt like a small, warm community during those days and nights.nnWe left feeling happy, well-rested, and confident with a better routine. I’m so grateful for the professional guidance and the team’s kindness. If we have a second child, we’ll definitely come back even sooner!
I had a mixed experience at Mitcham Early Parenting Centre. On the positive side, most of the staff were friendly and helpful, and we did leave with a few useful takeaways—our 3.5-month-old learned to sleep in a cot, and we became better at recognising his different cries.nnHowever, the overall experience was disappointing and, at times, distressing. The quality of care varied drastically between staff shifts—some were compassionate, others cold and unhelpful, especially when we were struggling. The program doesn’t provide a baby monitor, expecting parents to listen for escalating cries, which left us standing for long periods in the hallway watching a monitor ourselves.nnThe facility itself was not as advertised: rooms were cramped, noise travelled throughout the ward, and basic comforts like food, beds, and kitchen amenities were severely lacking—surprising for a private hospital.nnThe settling methods are rigid and not tailored to the baby’s age or needs. Despite following all advice, our baby ended up sleeping worse by the end of the stay. We were also advised to alter his feeding routine, but staff failed to weigh him at the end of the program as promised. A follow-up check revealed he had lost weight.nnWhile we took away a few positives, the experience felt one-size-fits-all and, for us, was more traumatic than supportive. They recommended coming back and happy to take our private health cover knowing that they charge $4900 for the program that has not any of the level of care you’d expect for that price. I’d highly recommend looking into alternatives like the O’Connell Sleep Program, which offers a more responsive and age-appropriate approach.
TL;DR Go for maternity; avoid their EPCnnWe went to Mitcham Private for the birth and delivery of our child and overall the maternity experience was good - our birth was smooth, and while our first few days in maternity were chaotic turns out there’d been a lot of babies the week before we came, the nurses at the maternity ward were overall lovely and helpful.nnIf that had been the extent of it, we’d have rated Mitcham at 4/5.nnUnfortunately we had the displeasure of contacting their Early Parenting Centre EPC for help with our baby’s sleep, and dealing with the most confusing “no, but yes, but no” response we’ve ever had.nnFirst their nurse manager called they couldn’t admit us because of my husband’s prior mental health issues even though he’d called and flagged it previously with them and they encouraged us to apply. Then that same nurse manager backtracked after we clarified that he was already receiving help for quite a while in fact, saying our baby could be admitted if just myself attended the EPC. Just to be safe, I decided to email and capture the phone call we’d had - the next day I get another email that was basically “actually no we can’t admit you despite saying yes before, after already saying no”.nnHonestly, dealing with the EPC was worse for our mental health than our son’s lack of sleep. I’d advise any parent thinking of a sleep school/EPC to avoid Mitcham like a plague and just apply for a Victorian EPC we went to QEC in Noble Park and it was fantastic!. At least it’s free and you won’t get judged for having poor mental health who doesn’t, as sleep deprived parents!
As my first time attending this hospital I could not praise them enough. From the receptionist to the pre admission, nurses, anaesthetic staff, doctor performing the gastroscopy and post procedure. If I could give 10 stars I would. Everything was explained at every step of the way and very efficient. Its a smaller hospital which I found less stressful. I cannot praise their care highly enough and will be selecting this hospital over and above any other for my next procedure. A very special thank you to Dr Tissa Tandiari for her wonderful bedside manner having met her for the first time just before my urgent procedure and her follow up post operative.
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