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Michael Hill Glenfield

  1. Auckland
  2. Glenfield Jewelry Store
  3. Snells Beach Jewelry Store

Reviews, get directions and contact details for Michael Hill Glenfield

Michael Hill Glenfield
"In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. 40 years later, Michael Hill has more than 300 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime. From 1979 til now and into our future, one constant underpins all that we do: we're for love."
Address: Shop 353 Glenfield Mall, Corner Glenfield Road &, Downing Street, Glenfield, Auckland 0629, New Zealand
Phone: 09-442 1026
State: Auckland
City: Auckland
Zip Code: 0629


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:30 PM

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Reviews
I'm giving 5 because of extraordinary service I got from one of the stuff there. Her name was Saba and she knew how to provide the right service. She listened carefully to make sure she understood what I was after.
This place and location has been awful to deal with. We have been trying to get our money from them for months after they promised us a solution to a ring that didn’t fit and couldn’t be resized. Every time we go in, there is someone new in charge. We have no money from them and they already took the ring back. Daylight robbery. Buyers beware.
Pretty good, but the customer service representative didn't arrange the ring I had ordered - had to settle for something else.
My husband went to buy a gift for my birthday at this store. He said one of the staff members, Anna, was very patient and showed him a wide range of jewellery and gave him good advice. I'm very happy with the gift! We will definitely go back again in future!
Last Sunday evening i asked to have my 7 thousand dollar chain cleaned while I shop and the lady said no, I can't I'm alone. I said ok can I leave it with you to send to the jeweler for a polish. She was so rude about as if I didn't purchase the item from that store. She didn't want to look up my details and then said I should have I.D. I am so disappointed as my son witnessed her treating us like lower class citizens. After all that another lady walks out and the same lady begins to tell me she's on her own so won't clean my chain. I would have been fine with it if she didn't lie or treat me like an unvalued customer and not to mention the hints of racism throughout the conversation. It's sad considering we picked Michael Hill for it's premium services.
Had a fantastic experience with 2 particular staff members. Sadly was not able to get their names. But they both are of Asian descent They made picking an engagement ring and resizing a stress free experience and I myself and partners moment very special and will happily go back for all occasions due to these two staff members. They both deserve their weight in gold.
"Customer service was the best part I didn't feel pressured to buy and they let me try on whatever I wanted till I was happy thank you for your service I love your jewellery."
I would like to say thank you to Michael hill glenfield for months I was looking for the right ring for my wife and when my wife come in she found it.i was not feeling the best at the time and you put it on hold for us.my wife want a necklace as well and you did not have any in-stock and you was more then happy to order it in for as thank you very much my wife love it.
walked in and asked for something specifically as I have already had a browse on their website & confirmed its availability. Thinking that they would already know what i'm talking about or at least look it up on the system, they made me look for it on their website smh still didnt know so i was given the whole selection of chains so i could find it myself lmao I walked over to pascoes where customer service was 100 times better :
Very unprofessional, as they add their extended warranty and don't tell you, you will find out only when you see your receipt. I bought a pair of rings and one of them the gold part just detached from the other part.
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