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Reviews, get directions and contact details for Mercure Canberra

Mercure Canberra

About

Canberra Accommodation that offers pet friendly rooms, event space and great food and events.

Address: Cnr Ainslie & Limestone Aves , Braddon 2612, ACT, AU
Phone: (02) 6243 0000
ua.moc.arrebnacerucrem@yats
State: ACT
City: Braddon
Zip Code: 2612


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
The history of the hotel is wonderful and I hadn’t done any research prior other than the location. Food in the bistro is very tasty as is the breakfast. Rooms are very quiet, although the aircon was a bit noisy. The grounds need some work done and so do the interior garden walls. They just need a bit of love. We would stay here again as really enjoyed the ambience and historical story.
It's a very old building. The microwave in our room didn't work. The air conditioners looked so old and dirty that we were afraid to use it. The reason we went to Canberra was for my daughters surgery and we wanted a nice place for her recovery. This is why my husband and decided to have breakfast one at a time so that we could let her rest. I went in to have breakfast and I informed a waiter named Bin that my husband and i will be taking turns. He said that was fine. When my husband came down to have breakfast they wouldn't let him in because our room had already been ticked off. The staff there were so rude to my husband and him like he was trying to get breakfast for free. He was very embarrassed and felt degraded. The next day i confronted them and they gave us free coffee as compensation. A cup of coffee does not make up for disgusting behaviour. Terrible experience. It's a beautiful building but very poorly maintained. The main fountain is dirty and full of mold. There is very dirty aquarium in the building which shocked me when I saw fish in that filthy green coloured water. The carpet throughout the entire hotel had stains and desperately needed to be replaced. Only one out of 2 TVs worked in our room. WiFi connection was terrible. Just awful. We will never go back there and will never recommend anyone to go there. Definitely a total waste of my money. I would give it less than 1 star if possible.
Stayed over the Easter long weekend and had a wonderful time. During the Easter period there was kids hour 4-5pm of free hot chocolate and homemade biscuits. They also had kids activity of colouring which my toddler loved doing every night. It would be good to have colouring table every day during the school holidays not just the Easter period. They also have 2 fish tanks on both sides of the building. One has the larger koi fishes which my toddler has to say hi every time we walk past. The room was massive and had lots of free space even with a cot in our room. Only downside with a big room, we had to have the heater on full blast to heat up the room. For the buffet breakfast they didn't have the biggest selection but enough to cover the standard incl eggs to order and for $26 if you pay on the spot it's worth it. The reception staff were lovely every time we asked for assistance. We will be back on our next trip to Canberra.
Stayed with my partner, who is a coach for the basketball team for NSW and they had a basketball tournament over the weekend in Canberra. Hotel was really lovely and staff were super friendly and accomodating. My room was clean, spacious and a lovely little balcony with some great sunshine coming through. Breakfast had some nice options loved the pancakes machine, while other places for food and coffees were close by as well. Overall a pleasant little weekend stay.
It was an older place but had lots of charm to it, I ate in the bar and the food was average pub food but nice. It did seem a little expensive but I think thats just Canberra. The room was clean and comfortable and access to most places was easy. Not far from the rail too.Rooms: 3/5
Although the hotel was a little tired and run down, we absolutely loved the pet friendly room we were assigned. We were provided with a dog bed, dog bowl, and huuuuuuuuge private backyard for our pup to play in. We enjoyed our stay and will be back for sure.
It is a beautiful hotel, they keep it in the old fashion for a reason with a special characters, nice and quiet, easy to accesses, also away from town however only 9 minutes walk apart! Room is nice,big, retro style that would depends on personal preference, toilets Is newly renovated. It is a piece of history! Downside, the Gym is very small and basic. There need an update with the lighting inside the room, very deem. Nature light from the courtyard is beautiful.
Where to start... Service = fantastic Hotel with a historical facet and character = tick Price = above average Hotel condition = run down. Needs major love. Tiny showers/toilets with water fluctuating between hot and cold randomly. If you're tall, you can't sit straight on the toilet bowl as your knees will hit the wall facing you. Room = bed comfortable and that's it. Everything else was below avg. Floor was creaking, carpets looked from the 20's. Decor from the 60s, windows that do not open. I could go on. Breakfast buffet was below average for a mercure. Limited choice. Was not impressed at all. But once again, service was great. If you don't mind an older hotel with an older clientele, you might be ok but at the current prices, I really believe Accor should invest in modernising and rebuilding this hotel. Plenty of parking is a bonus.
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