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Reviews, get directions and contact details for Mercedes-Benz Brighton

Mercedes-Benz Brighton

About

988 Nepean Highway, Moorabbin, VIC, 3189
Ph: 03 8506 9890
www.mbbrighton.com.au/

Story

Mercedes-Benz Brighton, previously known as Mercedes-Benz Barloworld, is dedicated to the commitment to exceptional service and ethical practices and to provide vehicles, service and support to suit the lifestyle and commercial requirements of our customers. Our aim is to make your vehicle purchasing and ownership experience 100% satisfactory.

Our car sales teams are specialised to provide knowledgeable and highly professional assistance regarding the vehicle brands we represent. Dedicated used car sales representatives at each dealership are equipped to assist with the purchase of a good quality used vehicles while our range of low kilometer demonstrators and executive driven vehicles, provide an opportunity to buy current models at good value prices.

High-technology service facilities using the latest tooling and diagnostic equipment are offered at all our dealerships, with skilled technicians guaranteeing exceptional quality of workmanship. Genuine manufacturer parts and merchandise can be purchased directly from our Parts departments and Finance and Insurance advice is offered through our specialised finance teams.

Mercedes-Benz Brighton, Melbourne's only one-stop Mercedes-Benz dealership.

Mission

Mercedes-Benz Brighton strives to provide you with the ultimate Mercedes-Benz experience.

Products

-Full range of Mercedes-Benz models, including new and approved pre-owned vehicles
-AMG
-Commercial vehicles
-Mercedes-Benz finance
-Mercedes-Benz servicing
-Mercedes-Benz geniune Parts
-Mercedes-Benz Clothing and Apparel
-Detailing
-Comprehensive business centre
-Lounges and cafes
-Children's play area

Service Hours:

Monday-Friday: 7:00am - 6:00pm
Saturday: 8:30am - 12:00pm

Parts Hours:

Monday-Friday: 8:30am-5:30pm
Saturday: 8:30am - 12:30pm

Dealership is closed on Sunday.

Address: 988 Nepean Hwy, Moorabbin VIC 3189, Australia
Phone: (03) 8506 9888
ua.moc.nothgirbbm@laicos
State: Victoria
Zip Code: 3189


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed


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Reviews
Purchased a new A200 from Mercedes-Benz Brighton. I dealt with Fabio in sales. He was great to deal with and helped be buy my very first Mercedes. He used no pressure or sales talk to get me to buy it. Very refreshing. Thank you Mercedes-Benz Brighton and thank you Fabio for all your help. I love my car and will recommend you guys to anyone wanting to buy a Mercedes. Regards Ck.
5 7 years ago (09-02-2018)
I had a great experience dealing with Vivien lee and I would like to appreciate for her professional services and continuously support since I bought the e coupe 220d a few months ago. I would recommend her to all my friends when possible. Thank you MB for hiring such a nice person and you guys really made my days
5 7 years ago (06-02-2018)
Came to browse at a few cars with my dad the other week, we had a great time browsing outside. Then we went into the showroom and we were approached by a salesman offering his assistance, we kindly replied "just browsing for the moment thank you". So we continued walking around, and the same salesman started to follow us around, if we stopped to look inside a car, he would also stop directly behind us. We started to feel uncomfortable, so we began to walk around cars to see if we would still be followed and sure enough he was right behind us like a puppy dog. We felt as if we were doing something wrong so we headed for the door to exit the showroom, the man continued to follow us until we left the doorway. We left immediately as we felt turned off and uncomfortable. my suggestion is, if a customer has told you they are happily browsing, leave them and don't follow them around. Otherwise if I told I was interested in a specific car, by all means follow me around, show me the features of the car. To be honest we felt a bit freaked out.
1 7 years ago (22-01-2018)
in a word Terrible... good initial sales experience from Laura but once i had received the car it all turned bad, promised inclusions were not included and when queried my emails were unanswered, after getting rather nasty I finally received a thoughtless email from Shaun Rees the sales manager ignoring most of the points and basically calling me a liar (even though he has a copy of the full email trail) After a recommendation that he revisits this complaint with a little more effort I am CC'd in with Geoff Quirk the dealer principle where I have been totally ignored. I know that money should not make a difference but for $185k I expected much better.
1 7 years ago (29-01-2018)
Not very good customer experience. During the first 9 months after purchasing a new car we had so many issues both with the car and the dealer: car manufacturer faults and issues 10+, back for repairs and service x 7 times in 6 months, sales manager resignations x 1, service manager resignations x 2, support manager resignations x 1, requests to speak face to face to the dealer principal 10+ times, emails to the dealership to help us out 20+, face to face meetings with dealer principal ZERO. How is that a good service Geoff, and not a single apology. Only after we came to the dealership and requested to meet with you face to face, you apologised, took a full responsibility as you should have, made promises and even then you went back on your word. Customers do not deserve to be treated that way. As one sale person said to us "There was nothing wrong with our money when we paid for the car, money were not damaged and good to be used".
1 7 years ago (18-01-2018)
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