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Reviews, get directions and contact details for Melbourne Pathology

Address: Manningham Rd & High St, Templestowe Lower VIC 3107, Australia
Phone: (03) 8850 0560
State: Victoria
City: Templestowe Lower
Zip Code: 3107


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
I took a number and waited patiently for over 45mins for a blood test. Then some lady shows up, saying she has an appointment at 3pm… and is let in ahead of me. How is this ok? She is not an emergency case… how is it ok to value one persons time more than another?
I had an appointment for 1pm today. I was there early and was asked to wait. At 1.10pm I asked how long before I was seen, the nurse explained that not all of the staff can attach the 24 hour blood pressure monitor and the staff member who was able to do it was teaching a student. I asked again ten minutes later and was given the same response, I told the nurse that I would wait another five minutes and then I was leaving…which I did at 1.25pm. This is appalling customer service! I understand that students need to learn, but shouldn’t the patient come first? I’m very disappointed with the experience today and would not come here again.
Staff were fantastic with my 2 year old. She didn't even flinch! Thank you Melbourne Pathology!
I had an appointment for 1:30pm I turned up at 1:10pm. I asked how long would I be until I was to be looked after. The receptionist said before 1:30pm. At 1:35pm I approached the reception to ask when I'll be seen, and made a point that I had to be elsewhere at 2:15pm. At about 1:45pm a random guy dropped by and was seen within 10 minutes. At that point I approached the receptionist who pretended to look concerned and she said "in a minute". At 2:00pm, I spoke to 'the manager' and expressed my dissatisfaction of the deplorable customer service. It was obvious that I wasn't the first nor would I be the last. Never will I go to this pathology nor any other Melbourne Pathology clinic.
If you go here expect to wait a very very very long time as in 1-2 hours at least this place is never not busy. I went before they opened today 7.40am and there were already 12 people in the waiting area furiously arguing about who was first and gets the priority when they start handing out numbers. If at all possible go elsewhere. The location and age demographics in the area mean that they will never have a quiet time. So you'll have to take leave if you work.
Had a very pleasant experience at melb pathology Manningham today !!! Only one person before me , service was quick and friendly and staff appeared very knowledgeable
Quick, professional and friendly.! Didn't feel a thing.
Friendly service, busy and there are always students training here learning the ropes. Lovely collectors.
They were amazing with my 5 year old son who has a needle phobia when he needed to have his first blood test. Can’t thank the team enough. Thank you.
Very poor service . Waited 2 1/2 hrs to be seen . Not complaining about the staff , but obviously not enough staff employed .
Comment on this business

Directions to Melbourne Pathology with public transportation


Manningham Rd/High St (Templestowe Lower) 50 meters
281
309
908
High St/Manningham Rd (Doncaster) 60 meters
305
903
Manningham Rd/High St (Templestowe Lower) 80 meters
281
309
908
High St/Manningham Rd (Templestowe Lower) 110 meters
281
305
903
Macedon Square SC/Manningham Rd (Templestowe Lower) 130 meters
305
903
961

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