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Reviews, get directions and contact details for Medical One - Elwood

About

Medical One is a leading provider of health care services in Victoria and South Australia.
Visit www.medicalone.com.au for more information.

Story

Medical One is a leading provider of health care services in Victoria and South Australia with 11 centres located across Melbourne and a centre in Southern Adelaide.

The Medical One support office is based in South Melbourne, Victoria.

Our medical centres are fully integrated and services include general practitioners, pathology, pharmacy, physiotherapy, podiatry, dentistry, radiology, optometry and visiting specialists. Check the Medical One website www.medicalone.com.au for a list of current allied health providers at this location.

Medical One is Australian owned and operated by doctors and began in the early 1990's. The focus of Medical One is providing the highest quality of ongoing care to our patients.

All Medical One centres are fully computerised utilising Zedmed clinical software. Zedmed is also a partner company with Medical One, likewise ensuring that the software bests suits the needs of general practitioners. For further information in relation to Zedmed, please refer to www.zedmed.com.au

Medical One is proudly partnered with Medical Records Exchange (MRE) which enables GP's and Specialist’s to process insurance requests easily, quickly and securely online. MRE is utilised by the General Practitioners throughout Australia to complete insurance requests in a timely manner. For further information in relation MRE, please refer to www.medicalrecordexchange.com.au

Please visit http://www.medicalone.com.au/index.php/elwood for current up to date doctor, service & general centre details.

Address: 61 Brighton Rd, Elwood VIC 3184, Australia
Phone: (03) 9531 9811
State: Victoria
City: Elwood
Zip Code: 3184


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
Waited over an hour for my appointment, staff kept saying ‘Your next’ but Dr kept coming out and seeing other people. Finally Dr came out, hadn’t looked at any of my tests properly and was rude and dismissive (“nothing wrong”). Took my results to another Dr for a second opinion, turns out there was something quite significant. Another time I was given the wrong medication for two weeks. Do not go here, totally unprofessional service and uninterested Drs. Especially Dr Andrew Lang. When I went to the desk to complain, there were two other people complaining about similar experiences so not isolated.
7 years ago (12-01-2018)
I have been going here for years to see Dr Richards and she is the best. Unless I just need to fill a script or something easy, I will only see her. Don't agree with one of the reviews here. My experiences have only ever been caring, professional & informative. Very high standard of consult. Only reason for not giving 5 stars is because the practice can get really busy so sometimes you have to wait a bit (worth it for your own Dr though). Really handy to have the Melbourne Path there too. Reception team very friendly too.
8 years ago (10-06-2017)
Always professional and good communication between staff and patients. Online booking makes busy life a little easier. Dr Jia Ni Zhu is the best GP I have had. She expresses genuine compassion for her patients, taking an interest in their lives and always providing quality care. She is thorough, follows up on referrals and results promptly and always allows for face to face time to listen to any concerns you may have. She clearly cares for her job and her patients. Would highly recommend her excellent care.
8 years ago (06-08-2017)
Booked online and with great disappointment we received unsatisfactory service. It was not outlined on the online booking system/ website that a double session is required for a mental health plan at this clinic. Once this was established the GP failed to help any of our concerns including a general health check/ blood tests. On top of it they still charged us full price for the consult and we walked out with no service what so ever.
8 years ago (29-08-2017)
fantastic experience when I visited in march. Reception staff were friendly and helpful. Saw Doctor Nick Yang who was great! Highly recommend.
8 years ago (22-05-2017)
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