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Reviews, get directions and contact details for McDonald's

McDonald's
Address: 692 Glenferrie Rd, Hawthorn VIC 3122, Australia
Phone: (03) 9818 2422
State: Victoria
City: Hawthorn
Zip Code: 3122


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
This is my serve of fries from last night : I'd eaten i think 3 before i realised its worth photo documenting. Guess i got lumped in with the students who just came from the pub, good to know youre treating the cheapie Tuesday crowd like this, I'll never order on a Tuesday again ‍ Ive said it before and I'll say it again: worst McDonald's in the city. Even my friends who visit me and have eaten here are shocked at the difference from their local Maccas, some of them just straight up refuse to eat here. Hawthorn needs another 24/7 eatery so badly.
Average experience at this location some of the fries tasted hard and old and the burger is tiny compared to other fast food chains.
This McDonald’s was absolutely filthy and disgusting. Not only were staff inattentive to people, their toilets were locked with signs saying we had to show receipt proof of a McDonald’s purchase at that store so that we could use the bathroom. A little ridiculous if you ask me, people shouldn’t have to ask permission and show proof of purchase to go to the bathroom. Once staff unlocked the door, we entered and found an absolute mess and faeces on the toilet seat. To say we were disgusted is an understatement. It’s clear that staff don’t clean their toilets regularly enough or at all because they had no idea about the putrid state their bathroom was in. Absolutely revolting.
I know we don’t expect much from Maccas. But come on.nnI asked for a cup of water. The kid lied and said we don’t have a water tap. The manager came and said you have to order something. I told them I did. Then she told the kid to get me a cup of water. So they do have a water tap. Why lie about it?nnThen my Big Mac had only one tiny pickle when it’s supposed to have 2. So I politely asked for another one and the same manager had the audacity to lie and say it’s supposed to have one and that’s the recipe. There’s a literal picture on the menu with 2 pickles. It’s had two pickles for 20 years. Why lie? Why argue with a customer at the counter about a pickle? Just apologies and fix it. What is going on? It’s absurd.
I recently visited a McDonald’s restaurant with my 4-year-old daughter, who urgently needed to use the restroom. The manager refused access, insisting that we make a purchase first. This lack of compassion and understanding, especially towards a young child, is deeply disappointing. I hope McDonald’s will reconsider such policies to better accommodate families in need.
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