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McDonald's

  2. Hervey Bay Meal Takeaway

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McDonald's
Address: Margaret St & Boat Harbour Drive, Urangan QLD 4655, Australia
Phone: (07) 4125 4598
State: Queensland
Zip Code: 4655


Opening Hours

Monday: 5:00 AM – 11:00 PM
Tuesday: 5:00 AM – 11:00 PM
Wednesday: 5:00 AM – 11:00 PM
Thursday: 5:00 AM – 11:00 PM
Friday: 5:00 AM – 12:00 AM
Saturday: 5:00 AM – 12:00 AM
Sunday: 5:00 AM – 11:00 PM

Update Info

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Reviews
We placed an order for 3 people. The McDonald’s was almost empty, yet we had to wait an hour, and the burgers were smashed inside the boxes. They told us they’d offer us free burgers for the wait, but the 3 vouchers expire on December 12, 2024! What a joke! Definitely to be avoided!
On a Friday morning we brought a big breakfast meal deal with a extra medium skinny flat white coffee. The hash browns were so over deep fried, we were able to break of pieces. My flat white was a cappuccino without the chocolate sprinkle on the top. When I asked the staff member about these issues, I was told that a flat white comes with some foam. So I grabbed a spoon and tried to find where the foam stopped and the coffee started, which was are 1/3 of the way down the cup. Again I said I ordered a flat white coffee and was told that is what you have received. The shift manager stepped in and and said too, just remake it. The second coffee was better but it still wasn't a flat white. McDonald's should hire staff and train them how to make coffee correctly. We don't go to McDonald's restaurants every offen anymore as the service and welcome feeling that McDonald's was like is gone, the last couple we have been in feel like a waiting room, all hard and cold .
Probably the cleanest and nicest decorated McDonald’s I’ve ever been to. It was impeccably clean. The toilets especially! The interior of the building was more likened to a local boujee cafe or something rather than a fast food chain. See images the hanging plants were so cute. The indoor play area for children was also a great touch, more places should cater to young children this way as dining can be pretty boring for them. Only thing was, the service was pretty slow for a fast food place. We definitely waited around 15 minutes for a simple order to be prepared. Saying that though, the iced chai latte was delicious. They were probably busy scrubbing the toilets!
Never have i seen such incompetent service. I came in there for a simple frappee and 24 nuggets on Monday the 14th at about 6:30 Pm. Sure its dinner time and others also need their food but i watched as multiple people ordered HUGE meals and get them first.nnOnce i got my simple Chocolate Frappe and 24 nuggets, they were not cooked properly and my favourite drink tasted like chocolate slop.nnIt wasn't until i finally asked about my order they finally started to work on it. Im not rounding up my order to donate anymore if im going to be treated so poorly
Being wheelchair accessible and clean, plenty of space for me to move around in store was a pleasant surprise. The staff were great and friendly. The food was great. Don't have maccas often but if I do I'll be returning to this one.
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