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Reviews, get directions and contact details for McDonald's

McDonald's

Story

Resturant



"The McDonald's store in Colac VIC offers a range of delicious juicy burgers, wraps, sides and drinks. Don’t forget to try our milkshakes or just enjoy a cup of the finest coffee. Visit the store today and try all of your favourites! Free WiFi available!"
Address: 261 Murray St , Colac 3250, VIC, AU
Phone: (03) 5232 2417
State: VIC
City: Colac
Zip Code: 3250


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
I would have given more stars for there decent coffee which I was not expecting from Macdonald's. Usually it's not worth of buying coffee from Macdonald's. Anyway nice and clean macdonald's in Colac. Washroom was clean. Only issue I had was using there machine for self order which first took too long to accept my card than didn't print the order receipt. Worst staff was refusing to accept that payment gone through. Luckily I had taken snap of payment confirmation which they have to accept as proof. Worst experience ever with payment at Macdonald's seriously no apology from manager. Will never use these machines at Macdonald's again.
My favourite maccas in Australia. A great pit stop from metropolitan Melbourne to the great ocean road. So far from this institution I have ingested a mcchicken meal and hotcakes. The former very late at night and the latter very early in the morning.
It was the worst drive through . First the Lady who took our orders didn’t have any politeness or manners. She didn’t even take our orders properly or said anything about shortages of drinks and when we wanted to add some more she just send us away. At the counter the staff said there was no bottle coke and just gave us cup coke whereas we had order bottle coke also which was nothing but water and the hot chocolate was made of skim milk although the order was of full cream and taste horrible. They should do there job properly because people pay. And people uses drive through so it could be easy and reliable and we cannot go back and reorder. Waste of money.
food is always on the cold sidegirl on drive threw taking order & payment was not at all enthusiast about her job let alone did she have any manners . only good thing i can say is young lady on second window giving out orders was very efficient well manned and smiling. i spoke to manager anout first girl & he told me that he has had complaints about her in the past & that he would be speaking with her about the matter. lets hope next time will be better ‍& food hotter .
One of the best places at Colac to have a meal. Been to Colac for some work by train. It was raining and extremely cold. Went to this McDonald took a meal with coffee, and sat there for an hour, warm and comfortable. It's a busy place. Drive-thru was busy when checked. The staff is quick, friendly and helpful. Charging slots are available for a few seats. Love to visit there again.
Understanding there’s a staff shortage and opening hours have been reduced. We went to grab some sundaes via the drive through at 8:45pm. Sat in the drive through at the end of the driveway for 45 minutes. Watched a worker waiting to put the barrier up for half an hour. No communication from him, he was young. After 45 mins he put the barrier between my and the car in front and walked off. I also watched cars stuck inside the barrier drive through. Abysmal customer service. Close off drive through much earlier and make people walk in at the very least. Then communicate with people who walk up to the door that you have to close early. Change google too, it says 10pm but I haven’t been able to get served that late for months now. I get it’s tuff at the moment but please manage the shortage better and do the right thing by your customers.
Totally disappointing. Chose to dine in with children for a quick diner but had to take out burgers to catch our tour bus after almost 30min waiting time, and we didn't even get our drinks! This store simply was chaotically operated and organised at the time we visited. Unhappy staff, Discriminating duty manager, Foods badly packaged and thrown in bag, Kiosk run out paper, All drinks put on table without any order...
One star is way to generous If this was my business the health department would shut me down HEAD OFFICE WHERE ARE YOU !!! Music so loud staff had to turn down to hear orders Toilets absolutely filthy no lights working in ladies Tables Dirty Carpet what looks like milk stains every where Floors in general very dirty Yet staff standing around talking My order was incorrect Hash Browns cold Next time I travel I will take my own food
I was very disappointed, I had just driven for over 2 hours to arrive in the area and we were starving too. The food was a big let down, our fries were cold, the burger dry and stale plus my order wasn't even right. Safe to say not returningFood: 1/5
Located in the centre of Colac on the main road parking out front for car and caravan Clean and friendly service good coffee
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