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McDonald's

  1. Rockhampton City
  2. Rockhampton Food
  3. Rockhampton Cafe
  4. Rockhampton Subway Station

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McDonald's

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Resturant

Address: 331 Yaamba Rd, Rockhampton City QLD 4701, Australia
Phone: (07) 4926 7790
State: Queensland
City: Rockhampton City
Zip Code: 4701


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
We placed our order in the store and the register had to have a malfunction.nThis meant resetting both machines which took a few minutes. They were busy, both in the store and drive through, a couple of customers lined up behind us but the manager was so good. He kept apologizing, serving others orders, etc. mean while the phone began to ring and then an order was accidentally dropped making a mess behind the counter.nOnce the machines reset he came back & said we were so patient, giving us the order. Thank you for being such a customer service manager and teaching your staff effortlessly. You made a difficult situation manageable and making us feel good.
Wouldn’t recommend it at all! First of all they gave me the wrong sauce sweet & sour instead of BBQ. My medium fries were almost completely cold so they didn’t taste very good and I ordered 6 nuggets which were STALE. I don’t know how long ago they fried them, but those must be the worst ones I’ve ever had, cold and stale. In addition to that, they forgot to put a slice of cheese on my burger. Honestly the only good thing I can say about them is that the staff was friendly, but obviously they don’t do a good job…
I start work early so call in there for a coffee and bacon mac muffin. The operator said sorry sir we don't have bacon mac muffin. The bacon is still frozen. I said are you for real. We can offer you a sausage mac muffin. The hash brown was cold and the coffee was average. I won't be going back there. I would sack that manger if i owned that place. Very bad for business.
Waited in line for 40 minutes for our food, which was fine. However, missing a burger and all of the straws for our frozen cokes as well as sauces. Attempted to knock on the dining entrance as they were shut and only had drive through running. Got waived to the drive through window. Told to go back through the drive through as passing us our burger and straws were too dangerous through a window... while not in a vehicle. Meanwhile the drive-through line was massive. Requested a refund for the missing burger over the phone and was told to go through the drive-through again. Ended up leaving. We were punished for their mistake.
When you request fresh hash browns and staff snatched the bag back... to have it returned in the same way. What hold it under the heat light a second.. greasy. Check your staff attitudes..
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