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Hungry Jack's

  1. Rockhampton City
  2. Rockhampton Food
  3. Rockhampton Subway Station

Reviews, get directions and contact details for Hungry Jack's

Hungry Jack's
Address: 1 High St, Rockhampton City QLD 4701, Australia
Phone: (07) 4926 1533
State: Queensland
City: Rockhampton City
Zip Code: 4701


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: 6:00 AM – 10:00 PM

Update Info

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Reviews
Would give minus stars if it was an option. How do you justify the outlandish prices charged for a minimal amount of food?? Seriously....$20 for a burger meal, consisting of a handful of cold chips and a post mix coke with no ice??? How can you even say you serve generous beef and chicken bugers??? When i barely even got lettuce ...as pictured here
Today I Went to Hungry Jack’s North Rockhampton. I ordered.3 bacon delux hunger tamer with chicken royal for the 2nd burger as meals. When I received my order, I could immediately see that it was not correct because they were only two cokes and not three. I asked the girl named Mel to clarify my order. She became immediately aggressive and told me that I ordered it wrong and that she overheard me placed the order with someone else. I showed her exactly on my phone when I ordered and she then replied that it depends on the interpretation. I say to her that you cannot interpret three meals wrong and she replied. It depends on who you say it to. I then ask her to please help me as I do not understand if my order is wrong or if I ordered the wrong food. She became very agitated and did not give me time to finish my sentences constantly interrupting me and telling me that she’s been working there for five years. I told him not to get aggressive and trying to calm down. I satirising my voice at which she became very aggressive and telling me that if I Continue with my tone of voice she would have to ask me to leave. I then asked to see the manager and she was standing directly next to her, which was the Shift supervisor. She was not too friendly either. I told her that she needs to please teach the staff to listen to a client before interrupting and that I did not want anything for free. I just wanted to get my order right and would have payed for whatever I did not order before. She then turned around ordered another bacon deluxe and shoved it at me. I told them that my order was still not correct because I still only had two cokes instead of three. When I got home, the meal was still wrong as there was two large chips instead of three. Some of the burgers was ice cold and I live only 10 minutes away I felt quite embarrassed standing there with these two people being extremely rude. I know it is busy around 7 o’clock at night but they could’ve just taken the time to step aside and help me get my order correct instead of trying to Humiliate me by making me understand who the boss was there. I think Hungry Jack’s can really take the time to train the staff in dealing with clients.
I love the food at hungry jacks. But this morning at the drive though, there was 2 cars in fount of me. After 21 minutes of waiting I had to go. I didn't get my order because I wasn't sure how much longer I would have to wait. That is not good service by any means.
Terrible service – no excuse for the wait!nnWaited 15 minutes for just three frozen drinks and a burger, even though there was no one else waiting. Watched them make the burger quickly, but instead of packing it and making the drinks, the staff just stood around chatting and washing up. No urgency, no attention to orders—just pure laziness. Absolutely ridiculous to wait that long when there’s no line.
If I could do 0 star i would. We ordered online but when we get there its still not ready. And other people that just arrived and just ordered got their order first and we waited for 30mins for a sunday and chips. Just BS. Their service is just slow. Really slow.
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