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Reviews, get directions and contact details for McDonald's Dandenong

McDonald's Dandenong

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Restaurant

Address: 97/99 Cheltenham Rd, Dandenong VIC 3175, Australia
Phone: (03) 9706 8935
State: Victoria
City: Dandenong
Zip Code: 3175


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
ordered the cherry ripe mcflurry but after paying they came back and said they don’t have it anymore - we asked for crunchie ones instead and this is what we got. have you ever seen a mcflurry filled up that much? i bet NOT. there were NO gaps in the cup literally 100% soft serve and toppings. thank you to the queen who served us
My friend ordered a McCrispy Deluxe with no tomato through the myMaccas app however when she received it, there were 4 slices of tomato and the Burger was very cold and very dry that it was inedible. When my friend went up to the staff to explain what happen, they were very rude and dismissive and refused to give her a new Burger without the tomato. My friend is allergic to tomatoes so she had to swap the Burger with her son which had no tomato in it. I was given undercooked fries with my order and requested for freshly cooked fries however I was given the same undercooked fries. We are not happy with the food and service at this restaurant so we'll not be coming back.
The dirtiest place ever. Hygiene has no place in this place at all.nA part from the dirty environment, I was so shocked to hear a customer in front of me arguing that why their food was not fresh, the store manager said that if you need fresh food, you need to tell us . Holy moly , it is so ridiculous that a fast food store in Australia makes such a bizarre statement.nRegularly bad coffee is their general practice - I never enjoyed my coffee in this place . The overall customer service is also a disaster. Unfortunately this is the only Halal Macdonald’s in the area that I end up visiting sometimes … and I always regret visiting this place.nnI am not sure why health department doesn’t deal with this store
Spend 15 mins adding the order on the self service kiosk just to learn at the end that the checkout button isn't working. Told the manager about the bad experience which she totally ignored. I asked her to at least switch off the faulty kiosk so others don't go through the similar trouble, she acknowledged the need but didn't take any action citing she is too busy to act.
Probably the worst McDonald’s I’ve been to in Australia in terms of customer service and hygiene. The restaurant was an absolute mess with food and leftovers all over the tables and floors. It was disgusting. It wasn’t even peek hour 5pm. Restaurant was empty and three female staff were just standing around the counter and talking. One couldn’t stop touching her hair. Then when our order was ready there was no eye contact or comment - the food was shoved along the counter. Very poor. We decided to eat in the car. I actually worked at McDonald’s when I was a teenager and this wouldn’t have been possible.
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