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Mazzucchelli’s

  2. Western Australia Jewelry Store

Reviews, get directions and contact details for Mazzucchelli’s

Address: TO37/47 The Crescent, Midland WA 6056, Australia
Phone: (08) 9250 3083
State: Western Australia
Zip Code: 6056


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Reviews
My partner bought me a Vera Wang Ring for Christmas 2017. Upon purchase my partner was assured that the ring could be resized by the staff. The ring was handed to the store on 26.12.2017 for resizing. Only after more than two weeks of having the ring was I notified that they in fact couldn't resize the ring due to brand engravings. I was then given the option to either purchase another ring for the same value or have a special order done in my size. I opted to have the ring special ordered and I was told that I could check in with the store to see the progress of the order. After a few months have passed I made a call to the store on Thursday 22.02.2018 to check how the order is progressing. I spoke to a gentleman that couldn't help me, but assured me that the store manager will get back to me the following day. I'm yet to hear from anyone from the store. Today 26.02.2018, I tried to make contact with the store but the phone just rings out. I called the Midland Gate Shopping Centre information desk and they informed me that your store is open until 17:30pm. I'm not suprised at the bad ratings this store has received online after my short time dealing with them. Once your money is handed over all the promises and smiles are all just for show and you are no longer a priority. I really want this ring before I go to Melbourne in early April, but I will not be holding my breath. Much like dealing with the staff I'm not expecting much to happen from me posting this.
8 years ago (26-02-2018)
DO NOT USE THIS PLACE! I paid 93 dollars for a basic repair on my watch. I brought it in on the 27th of October 2017 and only got it back on the 6th of feb 2018 (over 3 month wait) when I was originally told 2 months max. It’s not even the excessive waiting time, it’s the complete lack of care for their customers and never updating me on the status of my watch. Don’t waste your time or money here like I did!
8 years ago (06-02-2018)
Literal Trash: 3 months to fix a watch thats been sitting in the store probably for most of the time but wait "sorry we are waiting for parts". The ugly tattooed hoe needs a new job honestly you can't run a jewellery store at all so do something else mate hahahaha.
8 years ago (06-02-2018)
My service from the staff was okay, but I'm appalled by the quality of my very expensive ring. A diamond fell out within a year, and the service to get it repaired was disgusting. Still waiting after 5 weeks with no contact from them at all. Not impressed and will never buy from them again.
10 years ago (19-10-2016)
Worst customer service ever, be ready for the worlds most rude Manager, pushy employees and racist comments and unwanted personal comments when u walk in...never walking in ever...even if i am re-incarnated.
13 years ago (21-02-2014)
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