Max Fashions - Broadway

I am a loyalty customer of Max for years. One of the staff named Radhika gave me a good impression. She has very good customer service skill and kind nature. I felt very comfortable with her help and she understand to put customers need first. Highly recommend.

Had an excellent experience in Max Newmaket today, Becca was immensely helpful in sorting out an array of clothes for me to try on. She offered honest styling advise and got me to try things I would never have considered by myself. Thank you Becca!!

Really easy to find something that fits me and also good quality. The lady who assisted me was really nice and helpful. I will definitely come back : Thank you!

Becka, Naiah & Olivia gave us a very friendly service. We found the product and pricing very fair and the girls who served us there made our buying experience a super fun. I recommend this shop. And wish all the best to super star sales girls.

My husband and I went to Max on Friday evening. We were lookedafter by Olivia, Becka and Naiah. It was such a lovely and memorable experience. We loved it Best shop Fair pricing Lovely and charming Sales Person

Poor service. Ordered size they don't have online and paid but got no massage or email or phone call to tell me it's arrived until 10 days later they called to ask if I still want it.

Terrible shopping experience in Max new market. I paid for a dress on 27th of March and until now i still did not get my dress! The shop is trying to put the responsibility to the clients for a lost package. When I paid for the dress and the sale said they do not have the size at the moment, she asked me write down the information and promised sent the dress to me before next week Friday. I asked her how can I know when the dress will arrive to me, the sales said she will either text me or email me the tracking no once she post the dress. No massage or email from the shop since then. I went to the shop to ask when I could get me dress. The lady worked in the shop said they already post the dress to me, if I did not receive it I should contact post office not them. I ask for the details regarding the delivery and found out MAX did post without signatures required. As well as they did not sent me any tracking no. Later I was talking to the manager and explained it this is their fault and they should either credit back 169.99nzd back to me or give me a new dress. But unfortunately they refused and said they need to investigate the case first. My God, I have no idea what kind of customer service is. When clients did not receive the package they first trying to refuse to take the responsibility, later even they admitted the fault and mistake but refuse to give customer back the money or the produc directly. I was waiting for my dress for three weeks now. Not sure how long I have to keep waiting for their investigation. But I will trying not to shop in MAX any more. There are much better design in trenery with better quality for the similar price. Terrible shopping experience!

Bought a t shirt, had some marks on the fabric, the sales person told me she could get another one for me, she would call me to go pick it up. Waited a few days, got the call 3 days ago, went to pick it up today. When I get home I check the t shirt, it is the SAME I didn't want last time... it is a shame you have such a DISHONEST employee. Not only she lied but she also made me go another day to pick up the same t shirt that I could have taken the first day. I have bought many times from Max, I guess I won't be going back to the Westfield Newmarket store...AVOID THIS STORE...

I had a rather disappointing experience in your lovely Newmarket store today. The sales assistant was more concerned about giving me rather personal advice about perspiration than creating a welcome shopping experience. After I declined trying on more than what I was interested in and explained to her why her suggestions will not work for me she could not stop giving unwelcome advise.....to the point I had to figure out the use of the app by myself and ask another sales person to Help.

I went to Max Newmarket last night and was served by a lovely young lady her customer service was great, I will definitely be going back to this store.