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Reviews, get directions and contact details for Mackay GP Superclinic

Mackay GP Superclinic

About

Same Day Appointments
Quicker Waiting Times
First Class Facilities
We'll fit you in...no worries!

Story

Welcome to Mackay GP Superclinic, where we pride ourselves on excellence in care and attention to each every one of our valued patients.

We welcome new patients and offer a complete range of services from immunisations, regular health checks for the whole family to coal board medicals.

We aim to ensure our patients feel safe and secure at all times and encourage you to ask any questions you feel relevant during your appointment.

Our standard consultation time is 10 minutes, if you feel you may need longer than this, please inform our reception team when making your appointment.

We look forward to building a long and healthy relationship with you, and remember… no question is ever a silly question!

The Mackay GP Superclinic has been the dream for local general practitioner, Dr John McIntosh for approximately 5 years and now after years of planning it has finally come to fruition. The Superclinic was the first in Australia to be set up with no government funding or support and provides quality services for new GPs and allied health professionals, which is vital in ensuring they stay and work within our region.

The Superclinic houses 12 consulting rooms, accident and emergency department, aesthetic and beauty, pharmacy, chiropractor, dentist, dieticians, pathology, physiotherapy, psychology, naturopathy, colonic cleansing, homeopathy, occupational health services and skin cancer clinic. After-hours and weekend services, guaranteed same-day GP consultations and a range of allied health professionals offer much needed additional primary care services to its patients.

The clinic also boasts a relaxing lounge with coffee bar where patients and visitors are encouraged to relax with a coffee whilst waiting to see their doctor. The most important feature of the super clinic is the patients comfort and ambience of the place and this has certainly been achieved with this first class facility. It is envisaged that in the very near future, patients will have access to arrange online bookings; iPads for entering personal data, which in turn will speed up processing and reduce waiting times.

Mackay has raised the bar on health care standards and can be justifiably proud of this facility and it is hoped that the general public will come along on the day to show their support and enjoy the festivities that are being offered.

Mission

To give each patient, at every attendance a quality service that sets new standards in quality, value, friendliness and professionalism.

Address: 1-3 Old Eimeo Rd, Rural View QLD 4740, Australia
Phone: (07) 4954 8866
State: Queensland
City: Rural View
Zip Code: 4740


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 8:00 AM – 2:00 PM


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Reviews
Appointment was booked online with ease and preferred Dr available. During appointment I was seen on time which has been an issue in the past but clearly this has improved. Dr was extremely thorough and professional to my needs. 5 Star rating fully justified!
First time to this clinic as I usually go to Ooralee but they're not open on a Saturday's anymore. Phone call to make appointment was so friendly and easy. My visit was awesome. Lovely clinic and very friendly and professional team! Would highly recommend!
I wasn't able to see my own doctor at short notice so phoned and got an appointment to see a doctor within 2hours. Arrived a little early and was promptly seen by nurse Amanda who checked bp etc and within a few minutes I was seen by Dr Kam who provides me advice and a referral and see my mind at peace. All in all a good experience.
Staff not friendly, seem to busy to help. Doctor really didn’t seem too interested in my health. This was my first visit. $85 later for nothing. Partner has appointment earlier and doc said too busy to talk thru your problems must see next patient. Are you kidding me. $85 later. The doc just talked over him snd he left. I wouldn’t recommend.
Excellent service from the administration staff to the Doctor. I highly recommend this practice. After having such negative experiences with our last one, it’s nice to feel heard and treated with respect by all staff members.
Hello, WOW what a wonderful Medical Practice to visit. I live in NZ & had minor surgery on my lip 5 days before flying here. Unfortunately the dentist in NZ didnt use dissolving stitches and my wound became infected. I visited Dr Khim on Monday morning and she didnt hesitate to prescribe anti-biotics. As I rarely use them by the 2nd dose the pain had eased off significantly and 3 days later to dug out the last stitch from my lip and removed it and what a relief that was. I can not express my level of gratitude with words but I can say it was such a blessing to have a Doctor who listened to me and helped me to get well quickly. Thank you so much :. The ladies at your reception are lovely too ::: and as a New Zealander travelling I expected a much higher doctors fee ... so again thank you for that surprise too!!!
We have recently moved to Mackay and our first experience in Family Health Care- RV has been wonderful . Dr Sunil, attentively and patiently listened and gave the best treatment for my son.
Dr Sunil Kumar Purohit wasted my time and lied to my face. Whilst I’m sure this isn’t a reflection on the rest of the practice, I will never make an appointment to see him again and strongly recommend that others do the same! No trust in this guy! Still angry that he looked me in the face and blatantly lied!
I have been using the services of Family Healthcare since they were originally located in tiny rooms opposite the bowls club years ago and have always been very satisfied with the level of professionalism.
Terrible appointment my daughter had today. Would never recommend. Find another GP centre that are actually interested in your health.
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