Knox RACV Shop

A very disappointing experience at the Knox store today. Me and my partner were ‘served’ by a lady who was very passive aggressive. When we were asking her simple questions related to the their travel insurance policy she was abrupt and it was very clear that she just wanted to finalise the purchase. When we advised her that we needed more time to think about it; she aggressively dropped the EFTPOS machine that was ready to go in her hand. At this point we left the store and have no intentions on returning or having any future dealings

Needed Travel insurance and tried most Insurers. The best I could find was RACV as their policy gave better cover on most things compared to other companies. Went to their Office at Knox City and was given excellent service with a full explanation to clarify any areas of our concern. I have also been told that their Home contents Insurance is very good with reasonable price compared to others. If you need any Insurance give them a try for a quote as I believe you will be surprised how competitive they are.

The RACV Emergency Home Assist product is a total waste of money, based on my recent experience. Poor tradesmen, no follow up on poor service, total lack of response from their 'Member Relations' team to feedback. The RACV is going backwards fast as a service organisation. Save your money and your time, contact a tradesmen yourself. You only have to pay then if you are satisfied. You can't rely on help from RACV if things go wrong, in my experience.

Always great to deal with and help me with their total care package, couldnt be happier. Total care has helped me numerous times.

Went for IDP international driver permit and came out from shop within 10 minutes! Excellent service and very helpful staff. Good work

Staffs are very kind and helpful. Really good experience at the shop.

Phone not being answered as staffs seems to be attending customers, that is all day long.

Good customer service.

Very helpful staff

Directions to Knox RACV Shop with public transportation

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