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CBA Branch (Knox City Shopping Centre - Shop 1112)

  2. Wantirna Finance
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Reviews, get directions and contact details for CBA Branch (Knox City Shopping Centre - Shop 1112)

"Thursdays: This branch is open for appointments only on Thursdays between 5pm and 8pm. To make an appointment please call us or come into the branch.Saturdays: This branch is open and offers limited services on Saturdays. Our tellers, coin count machine, and foreign exchange services are only available on weekdays."
Address: 425 Burwood Hwy, Wantirna South VIC 3152, Australia
Phone: 13 22 21
State: Victoria
Zip Code: 3152


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

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Reviews
Called them and they wouldn’t pick up over the 3 days i would call them continually. When i eventually went in i was met with rude and intolerant service and wouldn’t know how to do the simplest of tasks. absolute joke how any of these losers are employed. change the staff immediately!!
Fantastic service by Leisa. She was really helpful, pleasant and understanding. Good on you Leisa! Keep up the great work.
No discretion or concern about customer privacy or safety. Do not attend this branch if you are withdrawing money and don’t want other people in the vicinity to know.
Wait time is long and it feels like customers are being forced to use machines to do deposits. Staff are pleasant, though some can be a little abrupt and not patient with elderly customers or those who don’t understand why they can change coin if they don’t bank with that bank. Kindness is free.
Flagged as open Saturdays but a small sign on the door says "not open during renovations to the centre" ... other businesses can service their customers during renovations, why can't you?
The teller Darlene is very rude, I have been with CBA 10 years and have never seen such a bad customer service!
these people know how to deliver perfect customer service experience.
Really bad experience for the service. So slow and unwilling. I don’t hope to keep doing anything with this bank if I can. Making simple thing into complicated. Seems they can’t do anything. You need to learn. Terrible!
Karen is the worst assistant I’ve ever seen.
Went into cancel an old account. Was first met with a lady who took my details down and was asked to take a seat until one of the team members was available to meet me. She was very polite and helpful. The wait was not more than 5-7 mins. The lady who took my case understood my situation and acted accordingly. She was helpful and explained the process alone the way. Thank you very much for excellent service.
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