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Reviews, get directions and contact details for KFC

KFC
"KFC has been serving the Colonel's finest secret recipe fried chicken for over 50 years in NZ. KFC Manukau delivers your fave fast food including Wicked Wings and our iconic zinger chicken burger for the heat seekers. Twisters and sliders for those after a quick lunch or snack. Plus our famous buckets of fried chicken and fresh sides for an easy dinner. Pop in store to dine in or grab a quick takeaway or drive thru, or get KFC delivered or click & collect when you order online via web or app. Easy! Satisfy your craving today at your local KFC fast food restaurant!"
Address: 451 Ti Rakau Dr , Manukau 2010, AUK, NZ
Phone: +64 9-271 2374
State: AUK
City: Manukau
Zip Code: 2010



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Reviews
Had worst Saturday night Just wanted to buy KFC HOT & SPICY chicken go home & wine down but when I reached home tasted the first bite it was BURNT I was so disappointed!! What are the management doing ?? Are you shift managers not checking what type of food is being delivered to us customers?????? Never been this disappointed in life ever!!!!
Worst KFC ever!!! Ordered wicked wings from KFC Manukau and it was disgusting. Opened the box and it didn’t look like wicked wings at all, so I had a bite and spitted out straight away. It smelled like expired Indian samosa and didn’t taste like wicked wings AT ALL. It was just ridiculous. I don’t know how to explain how disgusting it was. The chicken and chips were brown because the oil was old and it was definitely not wicked wing that I normally had from other branches. Also, there was no wings. Please don’t go to KFC Manukau, you WILL regret. They ruined my Saturday night and I’m never going back there ever again. Horrible chicken ever!!!
Went to KFC Manukau tonight, order Zinger Stacker combo, and this is what I got. I don't know what burger this is. I understand I came at just around 2230,maybe the staffs are tired, that's okay, hopefully they were not being lazy and or dishonest when they gave me my order. So disappointing.
Advertised in big letters "Hot & Spicy". At drive thru was told at the ordering speakers that there is no more left for the day so had to order regular. Just for satisfaction asked the check out operator that how come it finishes so fast and was surprised to hear that they have actually stopped making hot & spicy for good for sometime now. Why tell lies in the first place and why still advertise ? False advertisement by a huge chain as KFC is a shame. What are you trying to prove KFC management??
Only if I can give them 0 star. We've ordered $80 worth of food for delivery FOR MY SISTER'S FAMILY BIRTHDAY DINNER PARTY but they missed so many items. If this happened to you, don't even try to call them to fix it because they don't answer their phone. They didn't send chickens, burger, side menus which I will never get or get refunded.
The first time ever using the app I ordered a Value Pack via the app and not knowing the process drove through the drive through to pick it up. The girl on the counter told me I had to pick the food up from the front counter, but if I asked at the next window I might be quick enough to collect it from there. I politely asked the young man if I could pick up my order #29. He said no that I had to come into the shop. That was good. So I get in the shop and I am waiting for my order. Standing there for almost 15 minutes, eight other families in front of me were served well before me - they did not have app orders but ordered straight from the counter. There were about four other people beside me who had app orders with numbers MUCH HIGHER than mine i.e number 45, 73 etc. The young man who I had spoke to before asked me what my number was and I repeated that it was 29. He looked around and then ignored me. I then had to speak up as no one was listening to me. I then asked the bigger guy where my order was. He looked confused. I then said, "Oh you gave it away didn't you?" He then defensively said, "You should be standing at the counter asking for your meal not there!" I then saw red and told him that I had asked the young man working with him twice where my meal was, and he even asked me again what my number was. I was disgusted at how they ignored me as I was waiting patiently for them to call out my number like they did for all the other four people who ordered via APP. These people are nothing but rude and ignorant Dietary restrictions: Rude and ignorant staff, who in return received an extremely upset response from me.
12.20pm Went to KFC to buy lunch for grandson Ordered through the drive through. When I got to the window I was told there was no chicken a 15 min wait told to wait in car park. After 20 minutes went inside to see where the order was and waited another 5 minutes before getting served. I am watching them fill other large orders and when I ask they said they were just going to bring it out I saw it sitting there chips stone cold, so it had not just been done like I was told Not impressed at all Why was no chicken avaliable at lunch time ?Come on get your act together. not worth a star but have to otherwise wont post
Ordered online and went to the drive-thru to pick it up, but was told they couldn't give it out that way and I would have to come in where exactly does it say that when you order? Explained I'm literally disabled and can't but they didn't care. One of the workers suggested to her manager that I wasn't really disabled and just didn't want to come in. Couldn't get a refund either, was basically told to figure it out online. So now I have no lunch and no money for lunch. Won't ever come back here, that's for sure
Stood at counter for 10mins till staff said be with you soon. Politely waited as they checked up on others orders. 10-15 mins later I had to cut into her conversation with someone else to ask her to check on my order which was ready by the way and kept in the warmer this whole time. I wasted over 30mins waiting round and being ignored. I think this store needs someone to serve customers solely in busy rush hour moments. Have someone else packing the food and reading the screen for orders because that's why customers get wrong orders or missing items when only One person is serving the customers and packing orders which equals delays and stress? She was clearly overwhelmed. The staff was rushing round yelling orders it was difficult for her to focus on any one customer and difficult for customers to get her attention.
By far the worst KFC. - They have the rudest staff serving on the drive thru. Before you even get a chance to finish your sentence they’re jumping down to your throat with “anything else?” On multiple occasions now my family & I have been met with attitude. Last week really just topped it though. - Not only did the women on drive thru get annoyed when I told her “I’d let her know when I was finished ordering everything” she took it upon herself to cut me off, and leave us waiting there with no response. When we finally had enough of waiting we drive thru to find her leaning against the wall and the drive thru empty. Their inability to provide adequate service is embarrassing! Plus they’re always forgetting something inside the order. Management need to hire more workers so they aren’t so under pressure causing them to be clowns or value the workers they do have abit more so they’re providing better customer service
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