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Reviews, get directions and contact details for Katsu Japanese Restourant

Katsu Japanese Restourant
Address: 4 Century Circuit, Baulkham Hills NSW 2153, Australia
Phone: (02) 8850 3114
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 8:00 PM


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Reviews
I don't know what to say - the staff weren't rude, there weren't any bugs in our food, however...we walked in at 6pm on a Thursday evening, the exterior facade looked decent and the tables were set. The first sign something was a little off was that there was absolutely no acknowledgement of our presence by the man and woman in the open kitchen (no waitstaff). A little odd but we sat down at a table adjoining the sushi train - table was sticky and the adjacent window dirty, with a neighbouring Coles trolley just outside the kitchen entrance. Decided to order food from the menu, which was made difficult by the fact that it was covered in clingwrap, and too little of it, resulting in the menu unable to be completely opened and the items barely legible. The restaurant was empty bar a customer apparently waiting for takeaway. A lady came in with her two daughters, she walked into the kitchen and began speaking to the staff in Mandarin. When I stood up and tried to get her attention to order from the menu, she simply pointed at the female staff member. We ordered the purple rice salmon avocado, which was actually quite fresh and nice. As no one seemed to mind, I walked over to the fridge and helped myself to the water jug and some cups, and also the cutlery at the till. Ultimately, had some sushi from the train (fine) and some udon (also fine), but overall the experience left us bemused and not keen to repeat it. Were they actually closed? Do they not want customers? Very strange.
7 years ago (02-03-2018)
Bad service, asked for table water and was never given any. Staff seemed too busy to serve customers. Beef teriyaki was not tender and eel portions were very small. Some of the sushi train wasn't bad but did not make up for overall experience
7 years ago (10-08-2017)
Terrible service. People barley speak English. No one talks to you when you walk in. All around a bad experience. Such a shame because the food is actually good but it's not worth going through crap service.
8 years ago (14-02-2017)
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