Jump and Bounce Trampoline Park

Not a bad time spent with the kids, was good fun, and ok value. I had a ball, but more importantly so did the kids, well worn out after all the jumping. The only down side is the facilities need a bit of upkeep, and upgrade, but that takes very little from the experience. Thanks guys

I would not recommend Jump and Bounce to anyone after our visit. Place was meant to open at 11am.. Got there at 11:30 doors were locked, lights off - so we had to call and wait for someone to come down. The child proof front gate was held together with duct tape, staff member was not ready at all, took us 10 minutes to just pay and for her to be ready, toilets were disgusting with poo stains on the walls, toilet paper on the ground dirty mirrors, trampolines had not been cleaned, food, plastic and other random junk was on the mats. Will NOT visit again which is sad as I feel this place would have a lot of potential.

Incredibly disappointed in this business. We had seven kids come along today for an 11th birthday and management wouldn't let us use our own cake to sing happy birthday to our daughter. I had tried to call the business for three consecutive days to ask about bringing a cake and had no response. We had even bought our own plates, serviettes and spoons but were still refused. We were told we could pay an additional $145 to "book a party" so we could use our own cake. Despite us being the only customers there, we had to resort to singing Happy Birthday and eating cake in the car park. Management was very rude and it was very disappointing for the kids. Clearly money is more important for this business than having happy kids, a sense of community and good customer service.

Very Very disappointed with this place. Even though I've been bringing my daughter here since she was 2 she's now 6, I was told the other day to take her bag of grapes and fruit out of the venue. It would not bother me at all to buy their food, except it is ALL junk food- e.g chocolate and chips etc. I mentioned this but it fell on deaf ears. I would avoid this place. I was spoken to very rudely and I don't believe that they are looking after children's health with their poor food sales.

The facilities are below average for the $15 per child fee. Outside food is not permitted, all food must be purchased at the in-house cafe which is all junk food, party pies, chips, nuggets etc. This place must operate on a tight budget, the cleaning of the facilities is very minimal. The toilets need attention, the urinal in the boys toilet isn't designed for children at its current position of eye height. The place was frigid, and there was a blood bath. The context here is, a child and a bleeding toe that smeared blood in toe sized dots all of the place. The child wasn't aware due to his freezing feet. The staff "cleaned" the blood with dry paper towel in a futile effort. All kids were instructed to put their socks on and our kids socks ended up with patches of blood on them. It's difficult to recommend and rate more than 2 stars based on value for money.

Lovely staff. Great place to wear your kids out. Not as exy as Aerodrome and they don't force sell you overpriced grip socks. Good afternoon fun.

The owners and and their family /staff are kind beautiful people. Very polite and generous and always very welcoming. Much love xx

Friendly staff. Though the service was incredibly slow and the coffee was truly terrible. The chips were delicious. The trampolines had bits of food on them that bounced around when you did and the foam pit felt dusty. I was a bit disappointed that the kids gate was never closed during out time there. So I'd be a little concerned of little ones running off when you weren't looking. It did keep the kids busy for a couple of hours so I guess it served it's purpose.

While there is a good range of trampolines here we found the service and especially the supervision, were very ordinary when we took our grandson here. This seems like a business that is either struggling or does not have much direction. Several nouncers were clearly not following the rules but not being monitored by staff. They were endangering others, especially in the foam pit area. The cafe service is so slow that the session is almost over before your coffee arrives, and then it is so weak tha t it is poor value for money. More staff are needed to provide the service you would expect. Wont bother going back.

Very disappointed. They don’t allow your own food , my kids don’t really eat junk food. Need more cleaning and upgrade. Dirty toilets. Wont be returning