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Jo Mercer Southland

  1. Cheltenham
  2. Southland Store

Reviews, get directions and contact details for Jo Mercer Southland

Jo Mercer Southland
Address: Westfield Southland Shop 2113 1239 Nepean Hwy, Cheltenham VIC 3192, Australia
Phone: (03) 9585 3074
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Walked into this store last Thursday 19/5 at around 5pm. This is the second time in the space of a couple of weeks I Have walked in and one of the assistants have said hello without even looking up to acknowledge snd have then proceeded to ignore me the entire time I was in the store. I felt inconvenienced when standing there waiting for assistance trying to make eye contact and I was looking to purchase two pairs of boots so basically I was prepared to spend $400-500 a friend of theirs had walked in and all the assistants in store were too invested ignoring me note- I was the only person in the store too to proceed to just chat snd laugh away with their mate. Your customer service is disgusting and I’ll never step foot in this store again yet alone purchase from your brand.
Had a wonderful experience shopping in this store. Merchandise was presented well and the sales assistant went above and beyond to help find me a pair of shoes. Excellent service as always will shop again with Joe Mercer!
Went to buy some boots, the ladies were super friendly even it was 5 min before the shop closes. Very good time, I will come back ! Thank you ladies
If I could give you zero I would. The women working there on sunday arvo are most rudest staff I ever encountered. From the two interactions that I had with them I felt so uncomfortable and had to leave. I was profiled for someone who can't afford your shoes for wearing baggy jeans and a hoodie although I'm pretty sure I earn more than 3 of your staff put together. I prefer to take my business elsewhere. No thanks!
Great shoes and great service. My favourite shoe brand by far. The staff were so kind and helpful.
Often have trouble finding shoes that fit but happy with the shoes and fit and very happy with the service
Staff not aware of consumer law. Would not fix shoes that broke after being worn once. Said they were fit for purpose.
Great boots and good service!
Helpful, honest and pleasant service.
Helpful staff and lovely merchandise
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