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Jacqui E

  1. Castle Hill
  2. Castle Hill Clothing Store
  3. Castle Hill Store

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Jacqui E
"JacquiE Castle Hill Store - Shop the Latest Womens Suiting & Dresses. JacquiE offers a wide range of designs, allowing comfortable, stylish wear all day at work, home and special occasions. Shop dresses, tops, suiting, skirts & accessories online or in store."
Address: 6-14 Old Castle Hill Rd, Castle Hill NSW 2154, Australia
Phone: (02) 9894 1863
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Excellent formal wear collection for women Absolutely loved the customer service provided by the two wonderful ladies to my wife during the shopping yesterday Clean and neat space Good offers and variety of collection Must visit place for women looking for formal wear or anything else as well basically Highly recommended
Thank you so much to Charlotte. Really great customer service - she really listened to what I wanted and helped me to find some really comfortable new pants to wear to work. They were even on sale! :
Similar experience to Gigi Kriel. The lady was very accommodating when we were shopping but as soon as an online return was mentioned the mood soured really badly. Apparently online returns come off their books but that is not something a customer has control over!
Such a great store for workwear and leisure primarily but also items which translate between both! All items I have purchased are good quality and long lasting. Prices are sometimes expensive but reasonable for the quality. They do offer sales regularly. Staff at the Castle Hill store are also so friendly and helpful which is a huge plus!
Long time customer of Jacqui E. I purchased a number of items online from Jacqui E. I went in yesterday with my sister to return 1 thing out of about 5 items having spent well over $400 in total with a receipt, unworn, in original packaging, within 4 days of receiving the items. The store was empty weekday morning and I wasn't even acknowledged by the salesperson. I went to the counter and the sales person rolled her eyes when I said I needed to return something. She said I should browse and see what I like and do an exchange. I said I just wanted a return and that I had recently purchased a lot from the store. She huffed over, looking super annoyed. She dubiously inspected the invoice and return. She then asked what was wrong with my item and sighed again when I said the colour of the item looked different on the website. She again asked if I wanted to look around for something else. I declined and said that I just wanted to do the return. She then showed me some clothes, randomly grabbing them from behind the counter. I said again that I wasn't interested. I don't often return things, but when I do, it usually ends up being an exchange because I end up browsing and buying something else, but I did not want to look around as she was so rude and I was uncomfortable. After another contemptuous sigh, she threw this weird book at me and asked me to complete some return form. I asked for a pen and she sighed again. It was so awkward. I wasn't sure if I was being over sensitive about her attitude I've never returned something to Jacqui E before - is this normal?. However, when I got outside the store, my sister immediately commented on how rude this salesperson was. I can't say that I would ever return to that store.
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