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Isika Day Spa

  1. Southbank
  2. Southbank Spa
  3. Southbank Massage

Reviews, get directions and contact details for Isika Day Spa

Isika Day Spa
Address: Crown Melbourne 8 Whiteman St , Southbank 3006, VIC, AU
Phone: (03) 9292 8327
State: VIC
City: Southbank
Zip Code: 3006


Opening Hours

Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 10:00-20:00
Sunday: 10:00-20:00

Update Info

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Reviews
Had deep tissue massage at Crown Spa. Was pretty good. I feel reborn after the massage. All the staffs are friendly and welcoming. Their facilities are super cute. I went there early to enjoy complimentary Aqua Retreat access. Love it
Nice lighting and amazing staff. Fairly nice meal. Stunning bathroom decor and comfortable, lush big king bed, not two singles shoved together. Beautiful views and wellness centre at the spa and gym and the most incredible, CROWN EMBOSSED comfy room robes! They sell them at the gift shop for $150.00 Defs recommend valet service if you’re staying overnight.
An inconsistent experience for a place which prides itself as first-class. CAUTION - Dont rely on the staff control your own booking and selection online! Spoke with staff about booking for two to get recommendations and insights into the various services. Spoke with a very friendly person who helped to match what we were looking for. That was our mistake. She lied about quite a bit. We were told to go to a particular car park for valet parking. We went there but she told us the wrong car park luckily the security at the wrong car park were friendly and helped us find it and not charge us for entering the wrong car park. We arrived for our sessions - got a good tour and walk through by the friendly staff. The day spa facilities to use prior was all fine and nice and there's privacy so you are in your own world. As for the treatments, One of us got everything that the original girl promised when booking and enjoyed the experience tremendously... ... However the other person got absolutely nothing we discussed on the call. I booked for a 90 min facial and massage and was told as I was going into my session that the facial wasn't booked. Also the massage treatment was also not what we also discussed. The masseuse really didn't know what to do so we proceeded with a 90-minute remedial massage. It was fine but nothing special and definitely nothing you don't get in a shopping centre. So unsure what's the $300.00 cost for. He also kept talking about seeing a physio over and over which was a bit out of his scope and no need to try and worry people who are there for a "relaxing" experience. The massage also finished 8 minutes earlier than the 90-minute allocated time. Front desk apologised but didn't attempt to remedy their own mistake. I also never got an invoice when booking to confirm treatments which would have also remedied this too. I would be back but would control the whole experience online booking as the atmosphere was nice and one of us had a transcendent experience but the other me was very disappointed and felt cheated by the whole experience.
Crown Spa is a complete experience, where you can immerse yourself in complete relaxation. The luxury escape is located on the 3rd floor of the Crown Towers complex. I recommend making a day of it, as every 1 hour treatment includes 4 hour parking and access to their Aqua Retreat which include a relaxation lounge, sparkling vitality pool, steam room, Swiss shower, 25m indoor pool and outdoor sundeck. Men’s and Women’s Spa experience is separate. ‍ We didn’t end up using the valet service and parked at the multi-level instead because we wanted to spend more time here and get breakfast prior at The Conservatory. This ended up being free anyway as a Crown member for spends over $50. They have a cafe with a small selection of drinks and snacks for those who may want something pool side. There are many beautiful sun beds and cabanas available to relax on. I went for a 1 hour relaxation massage, which was definitely relaxing and had a very luxurious feel to it. Whilst you use the facilities you have access to a secure locker and afterwards are welcome to use the showers and amenities such as hairdryers, straighteners and curlers. ‍ We had a beautiful day and felt very spoilt, the service was amazing. I did feel some of the areas and appliances were abit dated. I personally wouldn’t spend $180 for the massage alone but the value was great considering all that was included.
I had a wonderful Relaxation Massage from Sabrina. She took the time to ensure I was comfortable and to understand what I wanted. The massage was amazing. The spa is truly relaxing.
Wonderful service. First time to a spa and I can’t wait to return. You get a locker, slippers, towel, robe and toiletries. Complimentary water or tea, protein balls and apples while waiting in the lounge to start your treatment. I had my eye brows waxed and a relaxation massage. You are taken into your own private room for your treatment. They explained everything along the way which made me feel so comfortable. The aqua retreat was complimentary and highly recommended to go and enjoy. Very clean and warm facilities. Showers can be adjusted to suit your temperature from extremely hot to cold.
The spa experience is overall very pleasant. The therapist was excellent and really sought to understand what was wanted from the experience. Unfortunately, I cannot give five stars as the pool in the “aqua retreat” was not working during my visit - leaving only the steam room.
The level of luxury of this spa is equal to no others. I had a gift voucher and I used it for what they call it a journey which is a 2.5 hours treatment including massage, meditation and pampering. My amazing masseuse was Marina and she was absolutely the best. She was so nice and gentle she made sure I was really relaxed and she made my journey experience absolutely perfect. The facility also offers access to a large heated pool, spa and steaming room and an area where you can relax in between treatments and have a sip of tea and a sweet treat. I feel like a whole new person, thank you for an amazing experience!
Massages were excellent. Great service. Booking system wasn't the best however had a wonderful experience. Well worth it.
I have no words! We had the body treatment, which was pure luxury, with lovely staff as well. Can't wait to go back and try a massage!
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