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Reviews, get directions and contact details for Interstate Furniture Removalist Group

Interstate Furniture Removalist Group
Address: 3131 Surfers Paradise Blvd, Surfers Paradise QLD 4217, Australia
Phone: 0401 233 810
State: Queensland
City: Surfers Paradise
Zip Code: 4217


Opening Hours

Monday: 7:00 AM – 4:00 PM
Tuesday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 7:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Moved from North Coast NSW to Brisbane. We had a fantastic experience with Interstate Removals Group. Pick up was efficient and professional. They did everything that they could to protect our belongings, which all arrived without a scratch. The experience that we had helped to male what had been a potentially very stressful move very easy. Highly recommended.
8 years ago (29-10-2017)
We moved from Coffs Harbour to Brisbane and had nothing but a positive experience! The two removalists were professional and we could tell they genuinely cared for our belongings and made sure everything was wrapped and protected. Communication was great and we paid a very competitive price for our move. Would definitely recommend and use again!
8 years ago (04-11-2017)
Truck driver & son were really lovely and extremely helpful, but a problem with my payment bouncing back to my own account (because it exceeded the daily limit), during my drive from Brisbane to Sydney, caused relations to sour with their employer. My error for trying to do a larger transfer than the bank permitted, but what happened as a result was unacceptable. Delivery was delayed & it seems my goods had to be moved in and out of the truck a number of times. A lot of breakages - some of which hidden behind other objects while I signed off - including a mirror, 4 picture frames broken apart & artwork damaged. Broken light socket while moving in bed frame. I said that and the mirror was OK, but I hadn't seen that the artwork too was smashed. Regarding the price, original quote was for $850 but they made me pay $1109.09 + GST ($1230). $50 was instantly added when I asked if I might put a few small items in the truck. I accepted that, but then between pick-up & delivery, another $209 was added AFTER the "Final Balance" I tried to pay before the truck was loaded. The story was that I had specified 3 X shelves were "small" - when I had not - and that took up more "volume" than they had expected. The company threatened not to deliver anything unless I paid the extra money. With all of my belongings held ransom, and the truck bound for Queensland again, I had no choice but to comply. Have contacted the office of Fair Trading.
8 years ago (29-08-2017)
Do not use this company full of dodgy staff with crappy service!!!! I had nothing but issues with this shonky company. Delivery was picked up early then delayed. The contact person was not answering phone calls to give a timeframe, as they could not meet timeframe. They asked for cash on pickup (due to system issues) and the invoice has not reflected cash paid to drivers. Online invoice system amended 8 times each time the delivery was late or altered- now invoice reflects one transaction only! Company will manipulate and breach contract you have with them. Both sets of delivery people stated they "did not work for this company" normally and were just "doing this job on the side". Dodgy dealings if you book this company. One star for a decent price quoted which took 2 weeks to deliver. I will be suing this company due to a breached contract time, no compensation offered (although requested) and lost work time (5 days missed from work waiting for a delivery that never came on time). Do not use this company you will experience nothing but stress.
8 years ago (27-12-2017)
Great communication, team were very accommodating with our last minute timing & still offered a very reasonable price. Great service. Everything arrived in perfect condition. Would absolutely use their services again.
8 years ago (29-08-2017)
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