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Reviews, get directions and contact details for Install a Veranda

Install a Veranda
Address: 36/574 Plummer St, Port Melbourne VIC 3207, Australia
Phone: 1800 000 504
State: Victoria
City: Port Melbourne
Zip Code: 3207


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
We had a large veranda installed a few weeks ago and it was such an easy process from start to finish. From the amazing rep that came out and quoted, to the great admin team and installers, we were well looked after the whole way through. Everything was done for us and we didn't have to worry about anything except signing off the plans and paying the bill which was really appreciated as we are a busy working family. We would highly recommend the team at Install A Veranda and will definitely use them again for any future projects we have. Thanks for making it easy, we love our new veranda!!
To be honest I wasn't quite sure what to expect. The administration staff were very professional and reliable. The process of getting plans and permits approved was seamless. Both the installers Clinton and Adam were efficient, reliable and fantastic. They were eager to please and went out their way to ensure we were happy customers. I have nothing but praise and positive feedback for this organisation. The finished product looks absolutely terrific.
Had a good experience with install a veranda, from Chris sales man, Paul who site measured but mostly got really lucky with our two installers Ed and Ronny, handle everything with care polite and respectable at our home even played with our dog and just a good quality outcome. Would recommend them and definitely push for a cooldeck bey bey hot weather.
We had our patio installed about 2 weeks ago and are very happy. This was the second time we have used this company. Due to Covid and our slack council it took a little longer to get the permit . Alana kept the lines of communication open at all times and when we were given a date for installation Brett and Mitch were punctual and the job was completed without fuss.
Install a Veranda far exceeded our expectations. We were pleasantly surprised and amazed at their skilled and professional workmanship. They planned and installed the veranda to appear as part of our patio and blended in beautifully to our house. We will enjoy their workmanship with family and friends. Thoroughly recommend them. Dominic and Heather
Initial communication was good till they wanted the order. First there was delay because somehow Stratco was unable to supply. Then they cannot find people to install. That followed by not installing as per the council requirement and installer leaving cables on the roof on a way that electrician has to spend hours to get those cables inside roof. After many months we were informed that it needs to be cut down to reduce the size to get the permit. Site manager comes on site and decides there is a way around by installing cement sheets. No call back for weeks. After following for many weeks, again trades manager is booked. To our surprise trades manager doesn't come up on the day of booking. On following up, we are informed that due to urgency at another site trades manager decided to remove our booking and we are not even informed. Now we are still negotiating when we have a Christmas party to plan. This whole saga has taken more than 1 year so far. Very disappointed with everything so far.
I wanted to replace my veranda with a new Stratco veranda, and got a quote with Install a Veranda before Christmas. Anna, the lady who provided the quotes, was very professional, and showed me a range of options that were within my budget. As they were so busy - after Covid, and pre Christmas - and we had to wait for local council approvals, it was not installed until April. However, they always updated me with any news about the council delay, and were quick to answer my telephone queries. On the day of the installation, the tradesman Paul Strangio arrived on time and was very polite. He summarised the work he would do, efficiently did it, and left no debris. I showed my family and friends his work, and my son and son-in-law who are both fussy tradesmen commented the work done was accurate, professional and excellent quality workmanship. Unfortunately, there was heavy rain a week after the installation and there was a leak at the corner under the eaves. I called head office, and emailed them photographs. They assured it would be looked in to within 2 business days. The next day Paul called me to arrange an appointment to assess and fix the leak - there was no charge as it was covered under the warranty. After 2 more visits by Paul, he solved the problem when he discovered there was a roof fault- that had nothing to do with faulty workmanship. Even though the issue was not his doing, he went the extra mile climb on my roof, find where the overflow was coming from, then blocked it. After the last heavy rains, it is no longer leaking. Thank you Paul for your outstanding service. Install a Veranda and its customers are lucky to have you as an employee.
Our experience with Install a Veranda was excellent, we were kept updated throughout the whole process from start to finish. Council approval plans were provided and everything else was provided. The timelines set out were met and the installation team were professional in getting the job done on the days allocated, thankyou to Ed & Ronny.
Ordered and payed more than 50% deposit for a veranda in February this year and had nothing but the run around! First you had no steel then a levy then permits then no permit now back to a permit issue with the council. And why am I have to constantly chase your company for information? Very disappointed in service and that no one can tell me when it will be completed. Nice work install a veranda you managed AGAIN!! to mess up you now left my verandah 6!!! Houses away from where it should be oh did I mention on a main road good luck it being there in the morning ABSOLUTELY USELESS!!!!
This mob is great to build what you want, but then use inexperienced blokes to install the verandah!!! I have the main beam that dips that much water over flows from the gutter and doesn’t even exit through the down pipe!! Been waiting for a warranty repair, came out put more screws in were they were missing and put our job in the too hard basket ripped off!!!!
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Directions to Install a Veranda with public transportation


Southward Ave/Williamstown Rd (Port Melbourne) 220 meters
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606
Southward Ave/Williamstown Rd (Port Melbourne) 240 meters
235
606
Graham St/Williamstown Rd (Port Melbourne) 250 meters
235
606
Farrell St/Williamstown Rd (Port Melbourne) 300 meters
235
606
Bridge St/Williamstown Rd (Port Melbourne) 340 meters
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