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Reviews, get directions and contact details for Identity Dentistry

Identity Dentistry
"Identity Dentistry is an independently owned and operated dental surgery located in Canberra City. Our underlying principle is the commitment to providing our patients with the highest level of care. We want to enhance and maintain our patients’ oral health in order to optimise your dental well-being."
Address: Unit 205/37 Ainslie Pl, Canberra ACT 2601, Australia
Phone: (02) 6248 5692
State: Australian Capital Territory
City: Canberra
Zip Code: 2601


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 4:00 PM
Sunday: Closed


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Reviews
Receptionist was knowledgeable and dentist was good, they fit me in for an emergency appointment but it was a bit rushed and quite expensive for a 20 minute appointment. Not a terrible experience but I have been to better places in Canberra. Update Hi Identity Dentistry, Thank you for your response, I really do appreciate it, however I do not appreciate being called a liar because you do not like my feedback. The dentist I saw is pictured on your website so I am not mistaken. A quick Facebook search shows some of your more positive reviews may not be genuine, which I notice you have not questioned. I have not used, nor do I ever use my real name when leaving feedback online. I would have been willing to discussed my reasons for the review over the phone or via email, however, your response to my feedback shows that you do not believe there is room for improvement and that you feel I am in the wrong, which is quite concerning from a customers point of view. As I said when I left a 3 star review, it was not a terrible experience, but your response has upset me as I did not wish for this to be an argument. I simply shared my experience with others, which I am entitled to do. I am now changing my review to 1 star, well done Identity Dentistry!!!
7 years ago (05-05-2018)
Front desk staff have been so kind and friendly each time I've visited. And my dentist has always had my comfort and wellbeing as her priority when tending to my dental health. Couldn't be happier with my experience at Identity Dentistry.
7 years ago (27-04-2018)
I never thought I'd ever say that I enjoy seeing my dentist. Sophie and everyone else are genuinely nice, calm and make you feel welcome at the practice. They clearly explain everything they do to your teeth, so you won't feel like a helpless victim here. And the folks here never seem rushed and have a great sense of humour too! As a Bupa member, you get a particularly good deal here. Can highly recommend this practice on every level.
7 years ago (18-01-2018)
Dr. Moore and the rest of the staff were so friendly, kind, professional and obviously very experienced. Everyone went out of their way to make sure I was comfortable and they explained the entire procedure and the after-care, making sure I understood everything. My experience was free from anxiety as a result of the wonderful experience I had at the practice, right from walking in the door. The quality of the service and dental work was outstanding so I was expecting a considerable bill, but was so pleasantly surprised! So reasonably priced. Not a rip off merchant and also a team of brilliant dentists who take pride in the work carried out at the surgery and aren't affiliated with a chain! Would highly recommend this practice!
8 years ago (17-08-2017)
This is a great dentist. My dentist, Sophie is very professional and gentle. I am glad i found this dentist.
8 years ago (17-10-2017)
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