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Hutt City Council

  1. Lower Hutt
  2. Lower Hutt Local Government Office
  3. Lower Hutt City Hall
  4. Porirua Local Government Office

Reviews, get directions and contact details for Hutt City Council

"Hutt City Council is creating a vibrant city where everyone thrives. He taone ora nui a Te Awa Kairangi."
Address: Wainuiomata, Lower Hutt 5014, New Zealand
Phone: 04-564 8780
State: Wellington
City: Lower Hutt
Zip Code: 5014


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Reviews
Their performance very poor, especially pipe leaking issues, very slow response and out the road my neighbor pipe still leaking more than 8 weeks, I went in to make a report the receptionist told me 4 to 6 weeks or unless if water shoots out like fountain is consider emergency. My neighbors ring up so do I and waiting times 15 minutes on the phone. My neighbors did wait through but I had no patience so I drove to Hutt city council If you use sprinklers water your garden you will received a warning notice not to waste water but is 2 months now the pipe still leaking continuously flowing down the road, is that not a waste, bloody double standard
Rang the council about a leaky water toby outside our house on the 18th november, today 7th december still not fixed classed as not urgent, so i fixed it myself. And they tell us to fix any leaky tap washers the home owner has.
Minus 1000 stars for Hutt city council problem solving skills
Quick to raise rates and demand payment on time, and yet fails to provide services. Follow up by council due to construction work messed up road, rubbish bins not being collected, despite putting them out on time as per bag collection. Also the staff at HCC could be more friendly, as only going in to pay rate but it appears to be inconvenience to them. I'd give it minus 5 stars but only can give 1. SINCE WE CAMBLE BEEN IN, ITS BEEN POOR SERVICE DELIVERY!!
Took over a month to register my dog who relocated from Auckland. Had visited the council 8 times, made over a dozen phone calls with nothing but misinformed advise and council staff not wanting to help. Ended up getting the Auckland council to help me deal with the grumpy and unhelpful staff at the hutt city council
Don’t know if ratings are going to change anything for them…no experience at all
Incompetence written all over them. Parking machines EFTPOS payment frequently malfunctions and motorists are ticketed for a problem that should NEVER be allowed to happen in the first place. Phone number to report issues is not an 0800 number and you're put on hold meaning you'll be out of credit before you even get to speak with someone. If i was your boss Mr Barry you'd be fired with no formal disciplinary process prior. Dont deserve even ZERO stars
Its been 2 week my red bin rubbish hasn’t been collected. I have lodged online complaint as well I called them. Every they tell me to put bin outside on kerb but no one collect it. On their official website its shown that polystyrene packaging is to be put in red bin but then also rubbish collector leaves that even it is in rubbish bag & bin is not overflowing its latch is closed. Rubbish council.
If I could have given 0 stars I would have, this has truly been the worst experience I have ever had with a service provider. We reported a water main leak almost a month ago and have had nothing done about it, our front lawn is completely flooded and we were promised that someone would be coming to fix the leak before the week end. guess what nobody came, I called Hutt City council once every week and spoke with friendly and helpful office staff both during and after hours but this still hasn't got anybody out sooner. I have now suggested that we pay someone else as in a 3rd party contractor to fix the leak as the situation is dire, good to know our rates are being put to good use.....RIP my lawn
My son and I were discriminated and refused to continue the swimming lessons. Both healthy, and following all the precautions. This was never about health and safety. Moved my son to Upper Hutt.
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