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Hungry Jack's

  1. Morayfield
  2. Morayfield Meal Takeaway
  3. Morayfield Restaurant
  4. Caboolture Food
  5. Morayfield Food

Reviews, get directions and contact details for Hungry Jack's

Hungry Jack's
Address: 11/1 Devereaux Dr, Morayfield QLD 4506, Australia
Phone: (07) 5428 2673
State: Queensland
City: Morayfield
Zip Code: 4506


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I went through at about 6pm. I understand it’s the busy dinner rush, however when we wait patiently in the drive through line for a single online order and find that the ‘large’ chips you paid for is half empty and the burger is cold, you wonder why the wait was so long anyway? Cause it seems like my order was ready for ages and just going cold waiting for me to reach the window. We already pay nearly $20 for a burger and chips meal, and getting the order to find only half the chips there should be is frustrating. We should receive what we pay for. Thanks.
I’m very satisfied with my experience here tonight. At first our order was incorrect but they more then compensated by not only letting me keep the small mistake but giving me what I ordered. Food was good too and the service was lovely.
Sunday 20.10.24, clearly understaffed and staff were getting absolutely hammered ! Unfortunately most of the customers there had no patience and were being so rude to servers, but they handled it like champions and didn't seem to get annoyed with anyone. The manager on site that morning was doing her absolute best, and got everything done as quickly as she possibly could. The team did an absolutely amazing job. Perhaps the owners of this branch need to make sure they have adequate staff on as not to screw the rest over. Food was nice, unfortunately shake machine was broken so we got hot chocolates, but they were yummy. Props to the morning team, you did great!
The service we received tonight in the drive thru was below poor. We were sitting at the first window waiting, no one around, no sign, and we couldn’t see anyone at the first window either.nAfter a couple minutes waiting, we took the chance to move up when another car approached behind us.nWaiting at the second window, staff looking miserable, waiting for another few minutes for our 3 sundaes. Teen worker approached, no greeting, definitely no smile, mumbled our order and we paid. The teen then handed us our sundaes no words spoken, no offer of a tray, and we had to ask for spoons in which the boy proceeded to pick them up with no gloves, and no concern for hygiene after touching the register and eftpos machine, he then handed them over with no words and then slammed the window shut.nMy husband shook his head appalled at the poor service and a little stunned, while I made a comment “shouldn’t they be wearing gloves? We can’t eat from those spoons”. The young worker glared at us as we started to drive away from the window when my son in the back seat announced “he just flipped you the double bird!”nnI can 100% understand being rushed, short staffed and under the pump however it doesn’t take much to smile and give good service as let’s face it, it’s a requirement of working in a customer facing role.nWe were not rude in any way, and being we both have had long running retail management careers in the past we do understand it can be so tough!nHowever a smile, greeting and a quick apology for the wait, even an explanation “sorry short staffed tonight I have to serve from this window and take the orders” goes along way.nEven saying when we ordered “ please drive to the second window tonight, the first one isn’t manned” would have cleared a lot of confusion.nnThis Hungry Jacks has gone down hill so badly but we have given it many chances in the past, but we won’t be back again. The manager needs to have a word to that teen, and hold some customer service expectation training sessions with the team.
Morayfield Shopping Centre doesn't have an entry on Maps! Though I do always have a positive experience with the one outside of Devereauxnn5/5 for customer satisfaction, after a hiccup where I had an online offer for hotcakes - to be told at the counter that they had run out, something normally handled automatically by the app - Tearna comp'd us with brekkie rolls. :
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