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Hungry Jack's

  1. Helensvale
  2. Helensvale Food

Reviews, get directions and contact details for Hungry Jack's

Hungry Jack's
"Long-running fast-food chain 'Home of the Whopper', known for our burgers, chicken, breakfast, snacks, soft drinks, frozen drinks, and desserts; with Jack's Cafe barista coffee and iced drinks."
Address: 2 Siganto Dr, Helensvale QLD 4212, Australia
Phone: (07) 5502 3055
State: Queensland
City: Helensvale
Zip Code: 4212


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
What a mess. Ordered for my granddaughter and myself. Easy 2 meals. They got drinks wrong twice. Meals wrong and no-one at the front counter knew what they were doing. It was quiet when I went but in 15 minutes lines at 3 registers were blocking access. Not staff fault. Young kids with pathetic management.
8 years ago (27-03-2018)
Restaurant General Comments Convenient location just off the highway. Service 7/10 (Service refers to the helpfulness of staff. Entry staff to food service through to cleaning service). Facilities 7/10 (Are the facilities modern and up to date. Cleanliness around walking areas eating areas and toilet areas). Food 7/10 (Does the food have an expectable level of eatability. Does it taste ok? How is it priced?) Speed and Accuracy 9/10 (What is the wait time? Did you get what you ordered?)
8 years ago (17-04-2018)
Clean and tidy small restaurant near highway entrance/exit. Food was thevsamr standard as every other Hungry Jacks. Clean toilets and ample parking
8 years ago (23-03-2018)
Kids liked it for a change. I thought the patties were overcooked but after a day at the parks we still ate it all. This one very close to wet n wild. Chips were a bit low tide diffinitely room for more in the packets. After a theme park good any other time I would probably pass based on this visit.
8 years ago (20-01-2018)
My partner and I came into the helensvale restaurant just after 10:00 pm a few days back, we originally were going to walk in but as majority of the store looked cleaned we thought we would go through the drive-through. As we slowly pulled up to the speaker box, we were lately greeted with "hi what would you like" as I told the staff member what my partner wanted I had to think for a moment on what I wanted; mindue no customers were behind me in the drive-through, so no rush was needed; I mentioned to the lady to give me a moment to make a decision; I than finished ordering what I wanted, the lady responded 5 seconds later to say "was that all today?" I quickly replied "no sorry" I than went on to asking her what storm ice creams they had I heard a slight inhale of breath, as it was clearly such a mission for her to read out the 3 choices... As I was about to make my decision only a few seconds after she replied, she again said "was that all tonight?" Before I even got to reply she instantly said "drive onto the next window" As I was blown away from the already not great service, I pull up to the window, the first thing she said is "that will be 'etc $$'. I replied "Sorry I wasn't actually finished ordering" She let's off a big 'sigh' (exhale) like we were the only customers in the drive-through and we were clearly such a pain in the a** As customers. I took a moment to register what she just did and held in my temper as my partner doesn't like conflict. I replied I would like 2 storms. She goes onto saying "that'll be etc $$" I paid the lady and went to the second window and was given our food 5 minutes later. I work in hospitality and infact a store manger myself, so I know what's to be expected from my staff members and their customer service towards customers; the service given by this lady was rude, rushed and impolite; and quite frankly appalling! I don't normally leave reviews bit when service from a restaurant is that terrible or in some cases that outstanding sometime reviews are well needed or deserved. I feel the staff member or multiple staff members if other are similar need to be retrained on how to serve customers; and how to be patient with customers. Thus is the closest hungry Jack's to us, but I feel I would rather drive an extra 10 minutes to a different one if it means getting decent unrushed service. Very disappointed. Regards Sam,
8 years ago (18-04-2018)
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