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Reviews, get directions and contact details for Hills Robes & Screens Caloundra

Hills Robes & Screens Caloundra
Address: 23 Enterprise St, Caloundra West QLD 4551, Australia
Phone: (07) 5491 7567
State: Queensland
City: Caloundra West
Zip Code: 4551


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
We haven't had our wardrobe installed yet but Adam was awesome when he came out for the measure and quote. He asked what I wanted to see in the space I had and we went from there. It was never about what he thought, all customer focused on what I wanted and more importantly needed in that space. Only had to wait a week for measure and quote which was great considering we live south and they're based north. I also appreciated that Adam arrived wearing a mask to protect against these Covid-19 times. Price is very competitive and the 45% off sale is a bonus. Hopefully installation is as easy as the rest of the process so far.
I've used Hills several times & have always been very happy with the great workmanship & quality & the excellent service from the ladies in the showroom who are always friendly & helpful.
I would like to thank the team at Hills for all there help in installing 3 bedroom wardrobes in our home, the experience from start to finish was the best we have had. The team was quick, professional, and made sure everything was set up correctly. As a female i was also pleased that they cleaned and dusted everything up before leaving.
Poor service from the start, I should have known better when the price changed 3 times and I had to chase up a quote and the reception staff were asking for a deposit before I had an invoice. The DIY kit was incomplete and not cut to size - a random assortment of laminate looked like off cuts When I called the owner to complain about having to cut everything to size and missing pieces, his reply was "buy a hacksaw" I had to buy a circular saw, several more pieces of timber and pay an acquaintance to cut everything correctly. I have purchased DIY kits in the past that have been great. Avoid this company they took over $1000 for a lousy product and were very rude when I complained.
Incredibly poor customer service informed me they are not able to place hinged wardrobes either side of my fireplaces, however photos are displayed on there website and Facebook page advertising this exact product. Sales rep never at any stage of the quoting process informed us that Hills were unable to meet this request.
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