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Reviews, get directions and contact details for Harcourts Monarch - Dinsdale

Harcourts Monarch - Dinsdale
"Whether you're a property owner, investor or potential tenant, at Harcourts Rentals Hamilton we're proud to say we put the focus on you.We like to ensure that the journey of finding and renting your perfect property is as possible.We provide a complete service for landlords, from understanding the value of your property, to marketing and managing it on a day to day basis."
Address: 31 Whatawhata Rd, Dinsdale, Hamilton 3204, New Zealand
Phone: 07-847 2750
State: Waikato
City: Hamilton
Zip Code: 3204


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Me and my family rented a house from Hamilton rentals, and we moved after 5 years. Christopher Neal was the property manager. He was very patient, professional and caring. Looking after the benefits of both landlord and tenant us. My experience during this tenancy is to document every defect at the property as much as you can and get it confirmed by agents, so that both sides would be happy at the evacuation date.
I would not recommend using this company if you are a landlord. Our house was handed back in filthy condition which included grime and mould around the tapeware, grey grout which had turned black from lack of cleaning, urine stains on the floor and more. I should note the house had been renovated 12 months prior to a very high standard. The property manager claims the filth we discovered is considered "reasonable" and was unwilling to fix this. I wish I could post photos to show the extent of it. I feel absoltely let down by Harcourts and wouldn't use them again.
I am so disappointed with harcourt rental service. I end my tenancy in December last year, but the bond haven’t been returned to me till now. This is because they reply the email very slow, and they did not update the documents with Tenancy support. And they reply the email very slow, and sometimes they ignore us when we sent email to ask about the bond. I am so disappointed with their service, I will never rent house or buy house in Harcourt, and I will also tell my friend this story. My roommate already sent a complaint letter to them, hope they won’t Ignore us this time.
Ben and Jason have managed our property for us during a difficult time. They were very good at taking photos of the property, giving us advice, feedback and finding us tenants. They have literally been our eyes and ears from the beginning as we were unable to visit the property. They also helped us find good tenants at a time when it was difficult to find any due to the lockdown.
I have rented 2x properties from this harcourts first one through Kerry Herbert, who was very easy to deal with. The second one we rented, the original agent we had was not great, however we have decided to give a 5 star rating because of the work of Jamie Clark, who has taken over. Our house was sold and set to be demoed once tenancy was up. Jamie has offered to assist us in finding a new place and has provided references and everything else we have needed, within a moments notice As a tenant I would recommend either of these two agents
Samantha is an amazing property manager.
Have been renting with them for 4 years and never had a problem. When anything needs fixing they are organised straight away. Inspections every 3 months. Usual expectations of keeping the property clean and tidy.
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