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Grand Mercure Wellington

  1. Wellington
  2. Wellington Lodging

Reviews, get directions and contact details for Grand Mercure Wellington

Grand Mercure Wellington
Address: 345 The Terrace, Te Aro, Wellington 6001, New Zealand
Phone: 04-385 9829
State: Wellington
City: Wellington
Zip Code: 6001


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Was greeted without a smile by the reception staff. Language could have been a barrier, but would have thought an establishment like Mövenpick could have employed someone with great communication skills, and a proper command of the English language she sounded French?.nnWe stayed on the 7th floor, the room was tiny, but comfortable. Bathroom was also tiny, and your shoulders would almost touch either side of the shower glass or wall. There was a constant pumping/vibration sound which went on all day and night.nnBreakfast was buffet style in the restaurant, the selection was adequate, and could do with better tasting sausages. The plates unfortunately were dirty, with leftover scraps on two I picked up, and had to choose them carefully.nnThe night manager however, was a pleasure to deal with, ensuring our car was fully charged for our drive home the next day. Thank you so much for your initiative!nnOverall, not bad, but not great. Good enough for a tired traveller to sleep at and move on with their travels.nnWas also told my receipt would be emailed to me, I’m still waiting 3 days on..
Nice Hotel, But with Some LimitationsnnThe hotel itself is quite pleasant with decent rooms, though they are a bit small. The room was comfortable and clean, which made our stay enjoyable overall.nnHowever, there are a couple of things to consider before booking. First, the hotel is located on a steep hill, which can be quite challenging to climb if you don’t have a car. It can be exhausting if you’re relying on walking or public transport, so this might be an issue for some guests.nnAdditionally, the swimming pool was not as clean as expected, which was a bit disappointing. It would have been nice to enjoy the pool, but the cleanliness left much to be desired.nnDespite these minor issues, the hotel still offers good value for the price, and if you’re driving, the location might not be a problem at all. The staff were friendly and helpful, which made the experience a bit better.
We stayed one night and were happy with the staff who were lovely and the room itself was clean and well appointed. I had asked for a garden view when I booked but it didn't eventuate.nThe valet service was great and the facilities, especially the pool were good.nWe were given a lovely dessert for our wedding anniversary which was a nice touch and appreciated.nI enjoyed my swim, though some may find it a little cool at first.nI was disappointed in the chocolate hour which didn't really have much going for it and there was little chocolate. I had high expectations after seeing photos online but it didn't match the hype. This was sad as it was one of the main reasons we chose to stay at Movenpick.nI also found the buffet breakfast not very enjoyable and suggest you ordered a single plate instead.nOverall we had a good stay but unfortunately aren't likely to stay again.
Although we stayed 1 night, the hotel was beautiful, the front desk staff were very kind, and the rooms were modern. The complimentary chocolate bar was a great perk. We'd highly recommend it for other travelers.
Loved my stay here. Staff are amazing, and overall experience was wonderful. The hotel is incredibly central - a short walk away from Cuba street and very close to the business hub.nnSauna, pool, gym were a treat! Everything so well kept.nnHighly recommend.
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