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Reviews, get directions and contact details for Giraffe Removals

Giraffe Removals
Address: 6 Carlton Cres, Summer Hill NSW 2130, Australia
Phone: 1300 554 552
State: New South Wales
City: Summer Hill
Zip Code: 2130


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Poor experience moving moving from a larger one-bedder to a Kennards storage 5 mins drive away. Most items were pre packed in boxes, with only larger ones untouched. Smaller apartment with off street access (for a truck) and working lifts, not so much foot traffic. Giraffe sent two people, with poor communication abilities, not just with us but with each other. Turns out both were new to the job, one seemed to be learning on the job also. Started at 10:00am, they finished and left the storage at 7:00pm; job was projected to go for roughly 5-6 hours only. At every step of the process I felt the removal guys were lethargic or slow, at no point was I confident with their attitude to meet a satisfactory level. Complaints were made during the day to the company managers who capped the price at 5.50hrs, however the removalist still tried to gouge me for an additional $50.00 at the end. Fragile boxes were storage badly, upside down, or with heavy items on top of them. Things BROKE. We used a different removalist a month after, the job took 4.0hours in total, the distance to travel was further, the hourly rate was less, they helped rearrange the furniture a bit, and they were on time. 1 star because I cannot give less.
8 years ago (30-10-2017)
Fantastic service - Richard was great to deal with via email, and on the day Steve and Rem showed up 5 minutes early and got straight to work - fantastic! Quick service, both very friendly and chatty guys. Job done with no damage - and a smile! Will definitely recommend to others :)
8 years ago (15-04-2017)
I had two removalists from Giraffe help with moving. Huss and his colleague were fantastic assisting with every aspect of the move - nothing was too hard for them. They were courteous, helpful. respectful and efficient. Not only were they extremely professional but there rate was extremely competitive (and they only charge a minimum of 2 hours whereas other companies charge a minimum of four.) I cannot recommend Giraffe highly enough. It is great to see only fashioned service and work ethic at a fair price still exists. Well done Giraffe.
8 years ago (15-04-2017)
Thank you for a great move :). Storage also was reasonably price and very convienient.
8 years ago (08-05-2017)
Good Job. Thanks guys !
8 years ago (03-12-2017)
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