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Genesis Fitness

  1. Boronia
  2. Knoxfield Gym
  3. Boronia Gym

Reviews, get directions and contact details for Genesis Fitness

Genesis Fitness
Address: 258 Scoresby Rd, Boronia VIC 3155, Australia
Phone: (03) 9762 8333
State: Victoria
City: Boronia
Zip Code: 3155


Opening Hours

Monday: 5:30 AM – 8:00 PM
Tuesday: 5:30 AM – 8:00 PM
Wednesday: 5:30 AM – 8:00 PM
Thursday: 5:30 AM – 8:00 PM
Friday: 5:30 AM – 8:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 AM – 12:00 PM

Update Info

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Reviews
Matt the current Manager and team Karen - PT, Lara - Instructor are wonderful. Super friendly team and gym-goers who make you feel welcome and at home, and push you when you need it. Very fair, practical and flexible with contract arrangements - perhaps due to Matt's new management.
Disappointing cancellation process! What the heck?? In late May, I told the front desk I was moving and gave my 30-day notice to cancel my month-to-month membership. The staff assured me they'd take care of it, but a month later, I noticed I was still being charged. I owed a couple of payments, but they never actually cancelled the membership, so my 30-day notice got reset when I called to re-cancel. I changed banks and forgot to check, but by late September, they charged me $19.95 per week for months to clear up the additional 30 days notice they requested because they never processed it originally!nnWhen I spoke to Mel from the NSW team, she told me I still owe $119.95 because they didn't process the cancellation and basically forced me to pay for an extra month. She even mentioned that if it goes to collections, they'll add extra fees to make it over $150, which will hurt my credit score. Ridiculous! I’ll never recommend this gym or use any of their other gyms because this is ridiculous. I’m not paying for their admin errors!
I signed up for a swim school promotion offering the first lesson paid and the next two free, with the option to decide whether to continue afterwards . My husband and I attended the first three lessons by paying for the first, but we missed the fourth due to a scheduling mix-up. Next week , my husband had an accident and required elbow surgery, so we informed the swim school that we couldn’t continue.nnSince then, I’ve been receiving weekly reminders about an overdue payment of $290.30, despite emailing the school twice to resolve this. Today, I received the 15th reminder, which has become a major source of frustration.nnWhile the swimming instructors are excellent, the administration’s lack of responsibility is disappointing. I advise others to be cautious about such promotions, as there seems to be no proper support for addressing issues.nnDoes anyone know how to handle this situation?
Absolute disgrace!! Called up to end my contact on the 18th of September, as I’m breaking my contract, I was required to pay one month of membership and than a balloon payment of $150 okay not ideal… however they have taken 6 weeks of membership and aren’t returning my calls to pay my final payment…nAlso, my reasons for leaving the gym is it’s very run down, out of 10 treadmills when I went in only 2 were operational. Majority of weight machines are broken, also found gym dusty. Literally goodlife Wantirna or Knox is 1000% better.. Genesis very dissatisfied/please return my calls so I can leave.
Great place for gym pool coaching training both machines and free weights plenty of equipment large pool and other sports too at a very affordable price
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