Franklin Vets

Very rude customer service was my first time in there today. Did not get the lady's name but all I can say is she had brunette hair probably in her 40s to 50s I didn't like the way she talked to me nor how she stared at me really felt like I was the only black person in the there which I was, the way she would yell across the counter everytime I walked out of the consultation room "Umm is there anything you want in here" not only that when I went to the counter to pay them for putting down my pet she justed rubbed it in even more after me and my sister having a melt down over my pet no sympathy just making us feel even more sad. Now another friend said I should of had a second opinion because she also had bad customer service from there wow if she told me earlier I wouldn't have took my pet there RIP
1 7 years ago (20-12-2017)

Made me and my 8 year old daughter stay outside in the rain with our lamb because the vet was almost an hour late and they didn't like the lamb making noise. I gave 2 stars because the vet work done was good but service was not.
2 7 years ago (26-08-2017)

Great service and value
5 7 years ago (07-02-2018)

Very good vet clinic :) especially the rural vet
5 7 years ago (17-12-2017)

Great people. They understand your pets are your family.
5 7 years ago (17-08-2017)