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Francesca Collections

  1. Hobart
  2. Hobart Jewelry Store
  3. Tasmania Jewelry Store

Reviews, get directions and contact details for Francesca Collections

"Francesca is the on-trend designer jewellery label by sisters Hannah & Rachel Vasicek. Established at Tasmania’s famous Salamanca Markets, Francesca has grown to be a much-loved Australian brand with an international online store presence and stores in Hobart and Melbourne CBD. Francesca is everyone’s go-to jewellery brand. Founded on the belief that success means nothing unless you’re giving back, Francesca combines beautiful design with an empowering purpose.We are known for our bracelet stacks, featuring natural stones handmade in our Hobart studio in Tasmania. Each stone has its own unique healing properties, like ‘Agate’, the stone of strength and 'Moonstone', the stone of hope. We also have an amazing personalised jewellery range, c"
Address: 39 Murray St, Hobart TAS 7000, Australia
Phone: (03) 6234 2629
State: Tasmania
City: Hobart
Zip Code: 7000


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 11:00 AM – 3:00 PM

Update Info

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Reviews
Incredibly disappointed. Bought a sterling silver locket for my misses. Within a few months the 'silver' is flaking off. A few months later the chain snaps. $180 necklace didn't last 10 months. I asked customer service for some help and they advised they only give a 3 month warranty. Have you ever heard of a 3 month warranty? What kind of company gives anything a 3 month warranty? The kind that have no faith in their product. After I complained again, Francesca said 'oh well we've already said we won't fix or replace it but how about you post us that at your own expense and if we determine what we already determined, we'll charge you to fix it or you'll have to pay again to get it sent back. Are you joking..? The necklace might be terrible but it's sentimental and I'm not sending it to Tasmania and back for at my own expense so they can try to get more money. Then they offered me a discount to purchase the same terrible necklace again! These people are clowns, they do great at marketing, not so much with their actual products or how to run a business. I've lodged a complaint with the ACCC and I'll never purchase a piece of jewellery from them again not so much based on the issues, it may be a one off but due to their stance and customer service. IF YOU BUY A PIECE FROM FRANCESCA, BETTER HOPE IT BREAKS IN UNDER 90 DAYS OR YOU'RE OUT OF LUCK!
My daughter had a bracelet elastic break. Her fault she had had the bracelet for over 12 months. When I enquired if they had a service to fix it I was told it would be at least 2 weeks before they could have a look because they were extremely busy. That suited us, we were happy to wait. But...we received the bracelet back within that 2 weeks. My daughter was extremely pleased. As was I. Very professional attentive staff. Exceptional customer service from start to finish.
The watch I purchased is absolutely gorgeous and the service & presentation was second to none. It reminded me of the scene in the movie The Intern where Jules was showing her staff how to pack her goods like a gift. It also arrived in Qld in 2 days. Well done.
expensive for what you get; jewellery that breaks and silver that turns to rose gold. disappointing! im not rough on my jewellery at all and yet i’ve had multiple pieces break. when i’ve asked if they could be fixed, i was told it was outside of their offered warranty so even the seller has no faith in their products.
Totally applauding. Denied my right's under Australian Consumer Law for a refund. I contacted management about the issue. Have not received a response. Buyer Beware! I have to give them one star just so I can post review, no star rating is more applicable.
great customer service, my wife has sensitive skin and the products are no problem for her
Gorgeous store
Awesome staff - but unfortunately the quality of many of their products just aren't worth the high price.
Purchased items for my wife and daughter. Absolutely brilliant to deal with! Customer service is second to none! Made sure we got exactly what we were after. Can't recommend them highly enough!
Not many people in the store, but it appeared the service team picked who they helped first based on their appearance. Not a good look.
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