Flight Centre Mt Gravatt

I had a fantastic experience with Grace Forward. She looked after everything and went above and beyond to make sure my trip to Spain went smoothly. Thank you!

I had a great experience with Lauren P today. She fit me in without an appointment, hunted around for flights that fit my date and transit time specs and found a better deal than I had found online. She's made me reconsider my DIY approach to booking international flights. Thanks Lauren, enjoy Bali ;

Fantastic service from Lauren P at Flight Centre Garden City. Will be using her expertise again for our next holiday! Lauren booked a trip to NZ for us with a month's notice. Despite an extremely busy time period, she made sure to answer all of our questions and book us exactly what we wanted. Despite some hiccups from other suppliers, she came up with solutions to ensure we could still do what we wanted to. Recommend chatting to Lauren for all your travel needs.

I had to wait a while, because I hadn't booked an appointment as advised but it was worth waiting: Despite her young may I say stunning! appearance, Savannah Tuson is such a professional Travel Consultant. She quickly mapped out a proposed, round-the-world travel plan; made some requested corrections the next day, and all was sorted the day after. I just hope she's still available for my next overseas excursion. TQ Sav :

My cousin and I needed help booking a trip to Mexico for 5 weeks with a transit through San Francisco and Lauren Pilgrim IS EVERYTHING. She assisted us in so many ways with booking tours and flights and is all around one of the best interactions of customer service I have EVER had. As a seasoned traveller she made everything so easy! Bien Hecho Lauren!!

We have just booked our third trip through Lauren Pilgrim, and she has been just amazing. So great to work with and making sure we get the most out of our holidays. Lauren goes above and beyond to ensure your holiday is the best. Thank you so much Lauren.

We were planning quite a big trip so we decided to get help from a travel agent. We called to book and the woman on the phone was very nice and said not to worry as they would do absolutely everything for us, which was great. We had an appointment in March, and the consultant was GT. We told him the destinations we wanted to go to in Europe, the time frame and our budget. He offered absolutely no help or advice and said that our trip was literally “impossible” to do. He said six weeks for Italy, France, Spain and Greece could not be done in six weeks for our budget of $15k. We found that surprising as we had friends who went to Europe just the year before for 3 months for $10k. We asked if Eurail would be worth getting and he said it would cost $2000-3000 each. He said that we could only see Italy in the six weeks “if [we] really wanted to rush it” and said that Rome alone needed 3 weeks. We said we wanted to go to Saint Tropez for a few days and he told us we couldn’t afford it with our budget. He said that lunch would cost us €200-€500. We said we wanted to go to Positano and he said it was the “Saint Tropez of Italy” and it would be too expensive for us. Fast forward to today where I’m currently in our hotel in Positano writing this review as I reminisce on how he said none of this was possible. Our Eurail cost us $500 each on Klook. We did Rome in 5 days and even went to Pompei and Florence and felt it was sufficient timing. Had we listened to him, we would still be there and have nothing to do. Lunch in Saint Tropez was expensive but not what he claimed also with Positano. In the main area, you could get a main dish for €36. If you are a bit out, it could be €18. Thankfully, we chose to do it ourselves and ended up visiting all our wanted destinations. We even added an extra week and stayed in our budget. Everything GT told us ended up being untrue. He either isn’t very knowledgeable or was just unwilling to help us. I will never be returning.

Savannah Tuson was most pleasant and patient in assisting with our bookings and numerous changes. We appreciate her great assistance and will be sorry she is leaving the Garden City agency. Thanks Sav for all your help and smiles. Bon chance. S & D Woo

Unprofessional, and the worst experience ever. We sent millions of emails to Cara about booking a flight but she didn’t respond. We went there in person and asked to book an appointment, she didn't do it either. Why are you even there if don't wanna do your job properly? That's insane and unacceptable. Never recommend Flight Centre at Mount Gravatt.