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Flight Centre Caloundra Central

  1. Caloundra
  2. Beerwah Travel Agency
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"As part of Australia's largest travel agency, Flight Centre Caloundra is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: 55 Bulcock St, Caloundra QLD 4551, Australia
Phone: 1300 370 068
State: Queensland
City: Caloundra
Zip Code: 4551


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Reviews
Extremely disappointed with the service received from this agency. Initial chat in store was promising but everything since terrible. Had my appointment to discuss quote cancelled just 1 hour before saying they weren’t prepared and Id be contacted when it was. I didn’t hear anything so contacted them again to be told it still wasn’t ready and requested we correspond via email as I work long hours. Didn’t receive a response to that email and haven’t heard a word from them since that’s was over 2 weeks ago. Not a small trip probably be around $20k and we were using an already made itinerary that was originally to be used during COVID, only needed to be requoted on price. I’ve gone elsewhere and won’t be back
I tried to ring today for a direct phone number - I waited 15 mins to be answered the the voice recording advised that they were too busy and the hung up!!! I have a friend in the Phillipines who wants to book a flight and only can use the direct phone number. NOT HAPPY
Will NEVER use Flight Centre again. There isn’t enough space to write all of their mistakes here. Do not trust your money with this company. Even the customer relations team only address half the issues when contacted. If I gave half of the excuses for poor service in my work, I’d be unemployed.
Very rude staff. Waited a long time to be served. They served a lady who came in after me first. They all have headsets on and no one looks up. Very poor customer service and not one staff member acknowledged the queue of people. Also you get ripped on flights. If you book with the airline you get an airline credit but with flight centre it is $130 to change your flight. They on charge 99 for a Qantas fee but if you do it via Qantas there is no fee so they rip you an extra 100 bucks. Total scam
No customer service what so ever. Waited 15 minutes whilst on a call. Once they got off went straight on to another call. No acknowledgement what so ever
I was only in for a short time but received great customer service, just didn't catch the lovely man's name.
Kerry is super helpful. She helped me find the best flight to get home and offered her advice for me during this difficult time. She is sympathetic and kind. She made my day. Big thumbs up for ppl like her in this whole pandemic situation.
Never planned an international trip and the ladies here made it to easy and alleviated so much stress! They had no issue helping me find the right price and all the services I wanted
Poor customer service. Doesn't answer the phone or respond to emails.
Extremely frendly and very helpful, I delt with Gabriel at the Caloundra center,she is a delightful girl,and helpful. I don't usually deel with you, but i will from now on.
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