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Fantastic Furniture

  1. Windsor
  2. Brisbane Furniture Store
  3. Eagle Farm Night Club

Reviews, get directions and contact details for Fantastic Furniture

Fantastic Furniture
Address: 406b/142 Newmarket Rd, Windsor QLD 4030, Australia
Phone: (07) 3357 1142
State: Queensland
City: Windsor
Zip Code: 4030


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Was greeted and served by James today. He was so helpful and polite. After headed home I needed to contact the store and Tina answered the phone and was also so kind, polite and helpful.nGreat customer Service from both James & Tina. Thank you for a pleasant interaction.
How does this branch exist , they don't return calls, Won't answer or respond to Emails.nAsked for 60 min collect on a Saturday, then cancelled when told it wasn't keyed in yet, received notification on the following Wed it would be ready shortly. Tried to cancel again. Then told it was ready for collection on the Thursday. Tried to cancel again. Contacted their on-line staff who assured me i would receive a call by COB didn't happen 2 pm now the following day and i have just rung the store to be told that Managers don't work there during the week only weekendnSuch a poor experience
I advise against choosing Fantastic Furniture.nFirstly, I experienced two separate incidents. Initially, I ordered furniture, only to be informed later that it would take an additional 8 weeks for pickup. Frustrated, I canceled the order.nSecondly, I purchased a mattress that began sagging after just one week of use. Despite having had major back surgery and needing a quality bed, my request for a return was denied, as the sag apparently didn't meet their refund criteria.nnAvoid wasting your time and money on subpar products from this retailer.nnREPLY:nnI'm sorry, but I fail to see how providing my order number will magically fix the issues I've been facing. I've already detailed my concerns multiple times, and simply repeating the process without addressing the underlying problems won't lead to a satisfactory resolution. What exactly do you expect to achieve by asking for the order number again?
Nearly everything we wanted was out of stock by 12 weeks... Generally when you go to a store you want to purchase item on display and take it home.nDon't be lazy, if your not going to take away display stock when out of stock. Atleast put waiting on stock sign on it.
Ordered 14 items. No issue taking the money, that was super simple and she was lovely. Promised all delivered within 2 weeks. It has been 6 weeks and still waiting for items. Won’t answer the phone at the store ever. Rest of items won’t come til end of April now. Paid for delivery which now won’t happen for half of items. When delivered tried to leave out the front as didn’t want to bring up stairs 1 flight of stairs and half a house of furniture with paid delivery. Damage on bed panel which I didn’t raise at this stage of defeat. Would have never brought any of it if I knew the customer service ended at the point of payment.
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