Europcar GEELONG

I hired a car from geelong eurpcar and i was very happy with their service in customer service in explaining very clear and very polite reccomend to any one. Excellent service.
5 7 years ago (02-12-2017)

Clean car and quick service on pickup and return.
5 7 years ago (11-01-2018)

Beware with Europcar, this shop can cancel your booking placed for few months already and right before you go to pick it up in hot season. Extremely frustrating especially your travel from overseas, no reason is given and only said no car when called them. In case you wanna be surprised please try but I will keep myself away from all Europcar from now on.
1 8 years ago (15-04-2017)

Awful service. First car i hired was poor and wire showing in the steer tyre, that car was swapped for a mirage with rough idle. Was promised 2 free days of hire for inconvenience, so kept the car a little longer. Informed them each day i was keeping it longer only to be argued with and accused of not informing them at all. When i showed them my call logs proving otherwise he grunted. Doesnt like giving eftpos receipts either. After returning car i was told i wasnt credited 2 free days hire just $40. Ill never hire Europcar again. Has treated my debit card like his own card. Made multiple charges and less than half credits. Shabby inside and out!
1 8 years ago (17-12-2016)

BEWARE THIS GUY IS A SCAM. When my pregnant partner and I were moving house we rented a van for the day. When returned it was still in good condition as we hadn't crashed or hit anything. The guy accused us of a few scratches on the truck that were already there. He then took $400 off my credit card without even telling me, this was so doggy. I had to email and ring the head office in Eucpar to get my money back which took 4 months!! This man also threatened my pregnant wife, accused her, she didn't' need this stress! DO NOT GO HERE. It was an Indian man that gave us so much hassle.
1 9 years ago (02-01-2016)