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Escape Travel Noosa Civic

  1. Noosaville
  2. Noosaville Travel Agency

Reviews, get directions and contact details for Escape Travel Noosa Civic

"As part of Australia's largest travel agency, Flight Centre Noosa Civic is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: 28 Eenie Creek Rd, Noosaville QLD 4566, Australia
Phone: 1300 652 981
State: Queensland
City: Noosaville
Zip Code: 4566


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

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Reviews
I visited your store in Noosa Civic last week. There were already people waiting to speak to a consultant. However, an employee greeted us all and explained that they were busy with an influx of people and could we come back later. He even gave us all approximate times to return. On my return, I was lucky enough to be seen by Jo Tatton. Jo helped me with something which I had done myself online. She didn't hurry me and took the time to explain and direct me as to what my alternatives were and how I could achieve them. Great service! I will be visiting them again to make all my travel bookings in future.
went recently to enquire about flight options. we were expecting someone who would be more than happy to explore different flight choices with us, however the agent we were put with was incredibly condescending. he wouldn’t give us an idea of prices until we pretty much agreed to book with them, which we didn’t want to do until we got the prices… obviously. he was the most negative travel agent I have ever dealt with, and was suggesting that I shouldn’t travel at all, even after I explained I was 100% going around that specific time because of various reasons. he seemed irritated that we were even there asking for advice. this particular agent made both of us not want to consider booking with flight centre in spite of a potentially cheap deal. won’t be going back there anytime soon.
Whilst they are happy to take a booking, don’t try to cancel or get a refund as you can’t call them, to busy?? nor do they call you or return your email request. When we couldn’t get any response, we had to call a Senior Consultant in Brisbane who was Most helpful and acted immediately with results from her emails keeping us informed. As we have used this flight centre in the past for most of our flights and holidays with excellent service in the past from the personnel there, we will no longer be using Noosa Civic branch and be going to another outlet in future . Very poor after sales service if any?? Phillip & Marie Re your reply. Always look after existing Loyal customers as they will support and be loyal to you. A lesson that's invaluable to all businesses, no matter how busy you may be !
Very helpful and knowledgeable staff. The centre was extremely busy with all staff occupied. Flight Centre are reopening their Noosa Junction shop in 2 weeks to releive pressure
Go somewhere else. It's a shame but the service is dreadful....they don't even answer the phone.
Booked a ski package with them. Paid for all, never received our documents. They don't respond to emails, they don't answer their phone. Even the ski company we booked our ski passes with through flight centre tried to contact them several times, with emails marked as urgent, so they would s'en dus our documents-no response. We don't live on the Sunshine Coast, so couldn't just walk into their shop. THIS IS TERRIBLE!!
Always was treated with respect. Unfortunately an employee is argumentative and self righteous
Flight Centre as the third agent we went thank they were definitely the best. Knowledgeable, practical, fast and pleasant to deal with. Thank you Sophie.
Had the best experience in the Noosa Flight Centre recently. I was helped by a lovely young girl called Maddy. I went in store to book my first ever overseas trip which I was so nervous about and she made sure I had everything I needed. She was extremely professional, friendly and supportive and went above and beyond my expectations as a customer. Maddy was also extremely knowledgeable in her field and I couldn’t recommend her more to anyone thinking of booking a holiday!! I will definitely be booking another sometime soon
We have been travelling for 15 years plus & always loyal to the flight centre. We just booked our dream, a trip of a lifetime, once again but a special mention to Beckie in Noosa Civic who gave us all her devoted time to put together our holiday. It would not have been made possible without her time, ideas & motivation. A special thankyou to this special employee where nothing is a problem & works everything out taking your stresses away! We thank Beckie so much for her amazing service, a true diamond!
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