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Reviews, get directions and contact details for Envirochem International Pty Ltd

Envirochem International Pty Ltd
Address: 2/42-46 Hallam S Rd, Hallam VIC 3803, Australia
Phone: (03) 9796 3300
State: Victoria
City: Hallam
Zip Code: 3803


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed


related searches: Envirochem isopropyl alcohol, Melbourne Solvents, EnviroChem discount code, Envirochem MSDS, Dairy cleaning chemicals, Dairy chemicals suppliers, EnviroChem glycerine
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Reviews
Bought item from their eBay store. They did not ship the item for days. I messaged them asking them what was happening. They took a few days to respond. They instead tried to call the number that was attached to the eBay account. I left them a sms reply multiple times asking them to message me on eBay as I cannot accept phone calls due to cellular issues where I was situated. They did not reply to any of the SMS or to any eBay messages for a number of days. They only replied when I said I will file an eBay dispute. They explained that they 'missed' shipping the item and admitted fault. I ended up getting the item over a week later than expected. No apologies were given. I left them a neutral feedback indicating some of the communication issues that left me receiving this item over a week overdue. They responded to my feedback via eBay message rudely asking why I gave them a neutral feedback. I explained them the situation in a very polite manner. They responded after 10 days telling me that I am banned from their eBay store and subsequently calling me a prick. I have screenshots of the entire conversation for anyone interested to see how appalling their communication is and how rude they were towards me. No one should be treated this way when the sender was in the wrong and did not apologise at all. I personally never ever experience such an awful service from a eBay vendor.
7 years ago (05-03-2018)
Outstanding customer service with great prices ! Highly recommended for all your cleaning needs
10 years ago (03-08-2015)
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