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Energy and Water Ombudsman

  1. Cairns City
  2. Queensland Electric Utility Provider

Reviews, get directions and contact details for Energy and Water Ombudsman

"We are a dispute resolution service for Queenslanders who have issues with their electricity or gas provider or water provider for those in south-east Queensland. Our service is free, fair and independent.Please contact your energy or water provider in the first instance to see if they can fix the problem before coming to us.Since December 2016, Ms Jane Pires has been Queensland's Energy and Water Ombudsman."
Address: 1/15 Lake St, Cairns City QLD 4870, Australia
Phone: 1800 662 837
State: Queensland
City: Cairns City
Zip Code: 4870


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Reviews
This agency does not investigate complaints about Ergon. Instead, they pass on the complaint to Ergon, then pass on what Ergon has said. They are an advocate for Ergon: our requests, such as for written definition of the point at which a household with a side business such as B&B becomes subject to the business tariff. The ombudsman told us it is when Ergon determines that, on a case by case basis. Total waste of time!
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